Mitel 5324 IP User Manual

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Summary of Contents

Page 1 - `çããìåáÅ~íáçåë=mä~íÑçêãë=

- i - jfqbi==`çããìåáÅ~íáçåë=mä~íÑçêãë=RPNO=fm=~åÇ=RPOQ=fm=mÜçåÉë==rëÉê=dìáÇÉ=

Page 2

5312/5324 IP Phones User Guide Ring/Message Indicators When indicator is it means that Flashing rapidly Your phone is ringing Flashing slowly A

Page 3 - - iii

5312/5324 IP Phones User Guide For Users on Resilient 3300 ICP Systems If during a call, you hear two beeps repeated every 20 seconds it means that

Page 4 - - iv

5312/5324 IP Phones User Guide TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the handset can lead to neck, shoulder

Page 5 - - v

5312/5324 IP Phones User Guide CUSTOMIZING YOUR 5312/5324 IP PHONE Ringer Control To adjust the Ringer Volume while the set is ringing:  Press (

Page 6 - - vi

5312/5324 IP Phones User Guide Feature Keys You can use (APPLICATIONS) on your phone or the Desktop Tool to program the personal keys as feature ke

Page 7 - ABOUT YOUR PHONE

5312/5324 IP Phones User Guide 4. Press * or the Change softkey. 5. Press # or the No softkey until the desired language appears. 6. Press * or th

Page 8

5312/5324 IP Phones User Guide MAKING AND ANSWERING CALLS Make a Call 1. Lift the handset (optional). 2. If you want to use a Non–Prime Line, press

Page 9 - - 3

5312/5324 IP Phones User Guide To make an Emergency Call using the Line Interface Module line: 1. Lift the handset. 2. Press the Line Interface M

Page 10 - About Feature Access Codes

5312/5324 IP Phones User Guide To answer a call when you hear ringback:  Begin speaking. Your phone's Handsfree microphone and Handsfree speak

Page 11 - Line Interface Module

5312/5324 IP Phones User Guide 6. Do one of the following:  To make the call, press the Call softkey.  To edit the entry, press the Retry softk

Page 12 - Adjust the viewing angle

5312/5324 IP Phones User Guide NOTICE The information contained in this document is not warranted by Mitel Networks Corporation or any of its affi

Page 13 - Speaker Volume Control

5312/5324 IP Phones User Guide 7. Do one of the following:  To enter a new number, dial the number (press (HOLD) between digits to create a one–sec

Page 14 - Language Change

5312/5324 IP Phones User Guide To use Handsfree operation to answer calls: 1. Press the flashing line key. 2. Begin speaking. Your phone's H

Page 15

5312/5324 IP Phones User Guide Hold To place a call on Hold:  Press (HOLD). To retrieve a call from Hold: 1. Lift the handset. 2. Press the fla

Page 16 - MAKING AND ANSWERING CALLS

5312/5324 IP Phones User Guide To transfer an active call during headset operation: 1. Press (TRANS/CONF). 2. Dial the number of the third party.

Page 17 - Auto–Answer

5312/5324 IP Phones User Guide To add a call on Hold to an existing conversation or conference: 1. Press the AddHeld softkey. 2. Press the flashing

Page 18 - Phonebook

5312/5324 IP Phones User Guide To turn Call Forward on and off (once it has been programmed): 1. Press (APPLICATIONS). 2. Press # or the No softk

Page 19 - Speed Call Keys

5312/5324 IP Phones User Guide 3. Press * or the Yes softkey. 4. Press * or the Review softkey. 5. Press * or the Change softkey. 6. Press # or the

Page 20 - Handsfree Operation

5312/5324 IP Phones User Guide To turn Messaging - Advisory on: 1. Press (APPLICATIONS). 2. If necessary, press the # or the No softkey until &qu

Page 21 - Group Listen

5312/5324 IP Phones User Guide On a 5324 IP Phone only, you can set, change, or clear a password (up to 7 digits, not including 0): 1. Press (APPLIC

Page 22 - Transfer

5312/5324 IP Phones User Guide USING OTHER FEATURES Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Account Code dig

Page 23 - Conference Split

5312/5324 IP Phones User Guide ABOUT YOUR PHONE... 1 Ring/

Page 24 - Call Forward

5312/5324 IP Phones User Guide Call Park The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then ret

Page 25

5312/5324 IP Phones User Guide To answer a call that is ringing at a station not in your Pickup Group: 1. Lift the handset. 2. Dial the appropria

Page 26 - Messaging - Advisory

5312/5324 IP Phones User Guide Paging To use Paging: 1. Lift handset. 2. Press the Pager feature key. 3. Dial the Paging zone number (if required)

Page 27 - Messaging - Callback

5312/5324 IP Phones User Guide To turn Handsfree Answerback off:  Press the flashing (MUTE) key once. The MUTE key light turns OFF.  To respo

Page 28 - Messaging - Cancel Callback

5312/5324 IP Phones User Guide To answer Direct Page calls when Handsfree Answerback is disabled: Phone state before Page arrives: To answer the Dir

Page 29 - USING OTHER FEATURES

5312/5324 IP Phones User Guide Timed Reminder (5324 IP Phone only) To program a Reminder: 1. Press (APPLICATIONS). 2. Press the No softkey until

Page 30 - Call Pickup

5312/5324 IP Phones User Guide To turn mute off and return to the conversation:  Press the (MUTE) key. The light turns OFF. Headset Operation To

Page 31 - Override

5312/5324 IP Phones User Guide Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built–in speakers.

Page 32 - Direct Paging

5312/5324 IP Phones User Guide  Feature access codes, and  Account codes Note: Softkeys will be displayed but disabled, except the hot desking softk

Page 33

5312/5324 IP Phones User Guide 6. At the prompt "Enter new PIN", enter your new PIN. Use left arrow key to correct mistakes. The PIN can

Page 34 - Direct Voice Call

5312/5324 IP Phones User Guide Speed Call – Personal...

Page 35 - Headset Operation

5312/5324 IP Phones User Guide  To stop and save a recording, press the Save softkey. Putting the call on hold saves the recording; taking the call

Page 36

5312/5324 IP Phones User Guide To log out of Hot Desking 5324 IP Phone (the phone must be idle): 1. Press the HotDesk softkey. 2. Press the Logou

Page 37 - Phone Lock

5312/5324 IP Phones User Guide To display the call history and view call detail: 1. Press the Call History feature key. The total number of missed c

Page 38

5312/5324 IP Phones User Guide To switch your 5312 IP Phone to Night Answer or back to Day service: 1. Lift the handset. 2. Press the Night Answe

Page 39 - Record a Call

5312/5324 IP Phones User Guide Group Presence Group Presence allows members of call groups (Hunt, ACD, Ring, and Personal Ring) to make themselves abs

Page 40 - Hot Desking

5312/5324 IP Phones User Guide To change the presence status of another Personal Ring Group member using a feature key:  Press the Personal Ring G

Page 41 - Call History

5312/5324 IP Phones User Guide USING YOUR 5324 IP PHONE WITH THE 5310 IP CONFERENCE UNIT The 5324 IP Phone supports the 5310 Conference Unit. Your pho

Page 42 - Night Answer

5312/5324 IP Phones User Guide Adjust the Conference Unit Volume  Press Volume Up or Volume Down key on the mouse. Place the Conference Unit in P

Page 43 - Mobile Extension

5312/5324 IP Phones User Guide USING THE LINE INTERFACE MODULE (5324 IP PHONE ONLY) 5324 IP Phones support the Mitel Line Interface Module. The Line I

Page 44 - Group Presence

5312/5324 IP Phones User Guide Answer a Waiting Call on the Line Interface Module Line If you have subscribed to an analog call waiting service, yo

Page 45

5312/5324 IP Phones User Guide Direct Paging - Handsfree Answerback Enabled...26 Direct

Page 46 - CONFERENCE UNIT

5312/5324 IP Phones User Guide Answer a Call To answer a call using the Line Interface Module line during an IP connection failure:  Lift the hands

Page 47

5312/5324 IP Phones User Guide USING THE MITEL IP PROGRAMMABLE KEY MODULES (5324 IP PHONE ONLY) IP Programmable Key Modules (PKM) add programmable k

Page 48 - (5324 IP PHONE ONLY)

5312/5324 IP Phones User Guide FEATURE ACCESS CODES FEATURE ACCESS CODES Account Code *43 Attendant Call Hold - Remote Retrieve *23 Call Forwarding

Page 49 - Failover Mode

5312/5324 IP Phones User Guide FEATURE ACCESS CODES Conference Call *4 Conference Call Split *41 Default Voice mail Passcode 999 Direct Page *37

Page 50 - Emergency Calls

5312/5324 IP Phones User Guide - 48 - FEATURE ACCESS CODES Trunk Answer From Any Station (TAFAS) *9 Trunk Double Flash *56 Trunk Single Flash *57

Page 53 - - 47

5312/5324 IP Phones User Guide - vi - USING THE MITEL IP PROGRAMMABLE KEY MODULES (5324 IP PHONE ONLY)...

Page 54 - - 48

5312/5324 IP Phones User Guide ABOUT YOUR PHONE The Mitel 5312 and 5324 IP Phones are full-feature, dual port, dual mode telephones that provide voi

Page 55

5312/5324 IP Phones User Guide 5312 IP Phone 5324 IP Phone - 2 -

Page 56

5312/5324 IP Phones User Guide Elements of Your Phone Feature Function 1) Display Provides a two–line, 20–character liquid crystal display (LCD) v

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