Mitel Speech Server manuals

Mitel Speech Server Specifications (109 pages)

Brand: Mitel | Category: Servers | Size: 2.08 MB |

English

Table of contents

COLLABORATION ADVANCED

1

All rights reserved

2

Chapter 1:

3

Overview

3

Chapter 2:

3

Configuration

4

Programming

4

Chapter 4:

6

Troubleshooting

6

Appendix A :

6

Voice Prompts

6

CHAPTER 1

7

MCA Launcher

10

Remote Control enhancement

10

Personal ID (Identification)

11

Google Apps Integration

12

SIP and HD Video Support

12

Conference Enhancements

13

Client Only Delivery

13

1-way Audio to Web Client

13

MAS 5.0 Enhancements

14

Licenses

16

Capacity and Performance

17

Web-Only Conference

18

Bandwidth Requirements

19

Audio and Web Conference

20

Outlook Form Template

23

IAWC Migration

24

CHAPTER 2

27

Configure the MCD as follows:

30

Create IP Devices

31

Create a Hunt Group

31

Configure the Mitel 5000 CP

32

Enable OAI Connection

33

Configure IP Station Settings

34

CHAPTER 3

37

Chapter 3:

38

Configuring System Options

42

Configuring Voice Prompts

48

Recording Custom Prompts

49

Uploading Custom Prompts

49

Configuring Music-on-Hold

50

Viewing the Licenses

51

To view the current settings:

52

To change a graphic:

52

To restore default settings:

53

Migrating IAWC Data

55

Configuring SIP Server

56

Recording Retention Settings

60

Manage Clients

60

Adding User Accounts

62

Adding Guest User Accounts

63

Deleting a user profile

63

Managing User Accounts

63

Accessing a User Account

64

Editing a User Profile

64

Viewing Scheduled Conferences

66

Adding a Delegate

68

Listing User Accounts

69

Sending a Broadcast E-mail

73

Configuring Billing Codes

73

To add a billing code:

74

To delete a billing code:

74

Viewing Active Calls

75

(“200 OK”):

77

Manage Recordings

78

License Usage

79

Accessing SIP Logs

79

Logs.zip

80

Log files available on server

80

Server Reporting

81

VoIP Utilization Statistics

82

Scheduled Conferences

83

System Alerts Log

84

Install History Log

84

Port Reservations Report

85

CHAPTER 4

89

Troubleshooting Tables

92

Table 16: Dialing Issues

96

Technical Support

98

APPENDIX A

99

Introduction

100

Mitel Speech Server User Manual (4 pages)

Brand: Mitel | Category: Servers | Size: 0.22 MB |

English

Table of contents

Speech Server

1

Mobility Application

2

Toll Management Solution

2

Mitel Speech Server User Manual (3 pages)

Brand: Mitel | Category: Servers | Size: 0.24 MB |

English

Table of contents

Attendant Quick Reference

1

Name of Recipient

2

Touchtone Command Summary

3

Mitel Speech Server User's Guide (26 pages)

Brand: Mitel | Category: Servers | Size: 0.73 MB |

English

Table of contents

ATTENDANT USER GUIDE

1

Getting Started

5

List of Features

6

Enrolling on the System

6

Logging In

7

Changing Your Name Recording

8

Changing Your PIN

11

Programming Your Numbers

11

Setting the Prompt Language

12

Adding Contact Names

13

Deleting Contact Names

14

Editing Contact Names

14

Managing Your Contact List

15

Recording Contact Names

16

Testing Contact Names

17

Importing Contact Names

17

Using Speech Commands

18

Universal Voice Commands

19

Managing Calls

19

Canceling a Call

21

Transferring a Call

21

Forwarding Calls

21

Checking a Phone Number

23

Calling the Operator

23

Changing the Language

24

Using Touchtone Commands

25

®,™ Trademark of Corporation

26

© Copyright 2005, Corporation

26

All rights reserved

26

Mitel Networks

26

SME Server V5 with ServiceLink User's Guide English

English

Mitel SME Server V5 with ServiceLink User guide, 91 pages

Mitel devices