MITEL 5312/5324 IP Phones SIP User and Administrator Guide Release 7.2
5312 and 5324 IP Phone SIP User and Administrator Guide - 4 - Elements of Your Phone Element Function 1) Display Provides a two–line, 20–character liq
Getting Started - 5 - Ring/Message indicators When indicator is it means that Flashing rapidly Your phone is ringing Flashing slowly A message o
5312 and 5324 IP Phone SIP User and Administrator Guide - 6 - TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the ha
TIPS FOR YOUR COMFORT AND SAFETY - 7 - Call Encryption Indicator The 5312 and 5324 IP Phones automatically provide Secure Real-time Transport Protocol
5312 and 5324 IP Phone SIP User and Administrator Guide - 8 - 2. Click Resources 3. From the Documentation list, select Guides and then click User Gu
Customizing Your Phone - 9 - Customizing Your Phone To customize and use your phone features, use either of the following two interfaces: • Superkey
5312 and 5324 IP Phone SIP User and Administrator Guide - 10 - Accessing the Web Configuration Tool To access the Web Configuration Tool: 1. On your
Customizing Your Phone - 11 - • SIP URLs • User ID names. Letters correspond to those on the keypad, and characters to the table below. A flashing cu
5312 and 5324 IP Phone SIP User and Administrator Guide - 12 - 5. Press (UP) or (DOWN) to adjust the volume to the desired level, and then press SA
Customizing Your Phone - 13 - • Phonebook • Forwarding • Do Not Disturb • Advisory Message • PC Application (if applicable) • Headset on/off • RSS
5312 and 5324 IP Phone SIP User and Administrator Guide - ii - NOTICE The information contained in this document is believed to be accurate in all re
5312 and 5324 IP Phone SIP User and Administrator Guide - 14 - Pre-assigned Personal Keys Your SIP phone has the following pre-assigned personal keys
Customizing Your Phone - 15 - Note: If the number you are calling requires an intermediate Long Distance Carrier number to be dialed before the phone
5312 and 5324 IP Phone SIP User and Administrator Guide - 16 - Making and Answering Calls Making Calls You can make and receive calls using the handse
Making and Answering Calls - 17 - Dial by Phone Book Entry 1. Press (SUPERKEY), and then press >> until PHONE BOOK? appears. 2. Press OK. PHON
5312 and 5324 IP Phone SIP User and Administrator Guide - 18 - Note: If the number you are calling requires an intermediate Long Distance Carrier numb
Making and Answering Calls - 19 - Answer a Call Waiting The 5324 IP Phone allows a maximum of three calls waiting while you are on a call. The 5312 IP
5312 and 5324 IP Phone SIP User and Administrator Guide - 20 - Call Handling Hold The 5324 IP Phone supports a maximum of four held calls at the same
Call Handling - 21 - 4. Press ▼ to navigate to the desired Call Forward option. 5. Press OK to select the desired Call Forward option. 6. Press REVI
5312 and 5324 IP Phone SIP User and Administrator Guide - 22 - • To talk to this party, wait until the connection is established, speak to the party,
Call Handling - 23 - 3. Press (TRANS/CONF). The call put on hold in step 1 is connected to the call in progress. Leave a Conference Call Do one of th
Table of Contents - iii - TABLE OF CONTENTS GETTING STARTED ...
5312 and 5324 IP Phone SIP User and Administrator Guide - 24 - Access your Voice Mail Messages 1. Lift the handset (optional). 2. Press (MESSAGE) N
Using Advanced Features - 25 - Using Advanced Features Do Not Disturb Do Not Disturb (DND) forwards all calls directly to your voice mailbox so that a
5312 and 5324 IP Phone SIP User and Administrator Guide - 26 - 2. Press OK, and then press ▼ to navigate to the desired log type (Missed Calls, Answer
Using Advanced Features - 27 - Handset, Handsfree and Headset Modes Switch between Handset and Handsfree To go from handset to handsfree mode: 1. Pre
5312 and 5324 IP Phone SIP User and Administrator Guide - 28 - Phone Book The Phone Book is a scrollable list of contacts from which you can make a ca
Using Advanced Features - 29 - Delete a Phone Book Entry 1. Press (SUPERKEY), and then press >> until PHONE BOOK? appears. 2. Press OK. PHONE
5312 and 5324 IP Phone SIP User and Administrator Guide - 30 - 3. From the Feature list, select Shared Line. 4. From the Context list, select the Use
Using Advanced Features - 31 - If an SNTP server is not available in your system setup, you can modify the time and date using your phone or the Date/
5312 and 5324 IP Phone SIP User and Administrator Guide - 32 - Administrator Tools This section is the SIP Administrator’s reference to Superkey menu
Administrator Tools - 33 - View a User Name 1. Press (SUPERKEY). 2. Press the third Personal key (counting upwards from the bottom on the 5312 IP P
5312 and 5324 IP Phone SIP User and Administrator Guide - iv - Speed Dial Keys ...
5312 and 5324 IP Phone SIP User and Administrator Guide - 34 - 1. Press (SUPERKEY), and then press >> until ADMIN TOOLS? appears on the display
Administrator Tools - 35 - 5. Press REVIEW to view the current settings of the selected setting, and then do one of the following: • (Optional) To e
5312 and 5324 IP Phone SIP User and Administrator Guide - 36 - To upgrade the phone’s firmware through the Superkey Menu Interface: 1. Press (SUPERKE
Administrator Tools - 37 - 5. Press CHANGE, enter the IP address of the voice mail server, and then press SUBMIT. After the information is saved, VOIC
5312 and 5324 IP Phone SIP User and Administrator Guide - 38 - Features section of the Web Configuration Tool. For more information, refer to the Web
Specifications - 39 - Specifications For a complete list of supported features (including Sylantro and Broadsoft features) and supported RFCs, access
Table of Contents - v - Enable/Disable Do Not Disturb ...
5312 and 5324 IP Phone SIP User and Administrator Guide - vi - Automating Firmware Upgrades ...
Getting Started - 1 - Getting Started The Mitel 5312 and 5324 IP Phones are full-feature, dual port, dual mode telephones that provide voice communica
5312 and 5324 IP Phone SIP User and Administrator Guide - 2 - Elements of Your Phone Each element is numbered according to the call-outs (e.g. X) in
Getting Started - 3 - Figure 1: 5312 IP Phone Figure 2: 5324 IP Phone
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