MITEL CATALOG
PART # DESCRIPTION
SUGGESTED
RETAIL PRICE
NET PRICE
51013320 MCC BE: Start Pack-2 media, 5 Agts 9,500.00$ 8,265.00$
51013321 MCC BE: 1 Agents Add-On 500.00$ 435.00$
54002590
CCM BE: Base 5 Agt Reporting, 5 Agt Desktop & 1
Supervisor
2,700.00$ 2,349.00$
54002602 CCM BE: 5 Agent Reporting Pack 1,600.00$ 1,392.00$
54002603 CCM BE: 1 Supervisor Desktop 150.00$ 130.50$
54002644 CCM BE: 5 Agent Desktop Pack 200.00$ 174.00$
54002608 ICC BE 2,500.00$ 2,175.00$
54002609 IQ BE 3,100.00$ 2,697.00$
54002610 IQ BE: Additional 2 Ports 2,000.00$ 1,740.00$
51013314 Cust Service Mgr to Cont Ctr BE/EE Upg 1.00$ 0.87$
51013314 Cust Service Mgr to Cont Ctr BE/EE Upg 1.00$ 0.87$
51000575 CCM EE: Enterprise Node 5,200.00$ 4,524.00$
51003274 CCM EE: 1-5 Agents 3,200.00$ 2,784.00$
51003275 CCM EE: 6-10 Agent Upgrade 2,400.00$ 2,088.00$
51006243 CCM EE: 51-75 Agent Upgrade 1,450.00$ 1,261.50$
51006244 CCM EE: 75-100 Agent Upgrade 975.00$ 848.25$
51006252 CCM EE: 26-50 Agent Upgrade 2,850.00$ 2,479.50$
51006253 CCM EE: 1-50 Agents 13,400.00$ 11,658.00$
51006254 CCM EE: 1-75 Agents 14,500.00$ 12,615.00$
51006255 CCM EE: 50 Agent Add-on Pack 4,950.00$ 4,306.50$
51010856 CCM EE: 26-50 Resillient Agents Upgrade 415.00$ 361.05$
51010859 CC Business to Enterprise Edition Upg 1.00$ 0.87$
54002395 CCM EE: Enterprise Node 5 Pack 16,500.00$ 14,355.00$
54002396 CCM EE: Enterprise Node Gateway 1,400.00$ 1,218.00$
54002397 CCM EE - Enterprise Node Gateway Upgrade 4,180.00$ 3,636.60$
54002628 CCM EE: Flexible Reporting 4,000.00$ 3,480.00$
9146-600-401-NA CCM EE: 1-10 Agents 5,300.00$ 4,611.00$
9146-600-402-NA CCM EE: 1-25 Agents 10,900.00$ 9,483.00$
9146-600-403-NA CCM EE: 1-100 Agents 15,000.00$ 13,050.00$
9146-600-405-NA CCM EE: 11-25 Agent Upgrade 6,150.00$ 5,350.50$
51010851 CCM EE: 6-10 Resillient Agents Upgrade 350.00$ 304.50$
51010855 CCM EE: 11-25 Resillient Agents Upgrade 925.00$ 804.75$
51010857 CCM EE: 51-75 Resillient Agents Upgrade 180.00$ 156.60$
51010858 CCM EE: 76-100 Resillient Agent Upgrade 85.00$ 73.95$
54002401 CCM EE: 1-5 Resilient Agents 480.00$ 417.60$
54002402 CCM EE: 1-10 Resilient Agents 795.00$ 691.65$
54002403 CCM EE: 1-25 Resilient Agents 1,635.00$ 1,422.45$
54002404 CCM EE: 1-50 Resilient Agents 2,010.00$ 1,748.70$
54002405 CCM EE: 1-75 Resilient Agents 2,175.00$ 1,892.25$
RESILIENT CCM ENTERPRISE EDITION (RESILENT CCM EE)
CC MANAGEMENT ENTERPRISE EDITION (CCM EE)
CONTACT CENTER ENTERPRISE EDITION
AGENT PORTAL ENTERPRISE EDITION (AP EE)
CC MANAGEMENT BUSINESS EDITION (CCM BE)
INTELLIGENT QUEUE BUSINESS EDITION (IQ BE)
INTERACTIVE CC BUSINESS EDITION (ICC BE)
CC MANAGEMENT BUSINESS EDITION (CCM BE)
CONTACT CENTER BUSINESS EDITION
Black Box Network Services, Inc.
- Government Solutions
Page 28 of 44 July 2010
(28 pages)
(34 pages)
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