Mitel Networks 5312 IP Phone User's Guide Page 1

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5312/5324 IP Phones User Guide - 2 - 5312 IP Phone 5324 IP Phone

5312/5324 IP Phones User Guide - 3 - Elements of Your Phone Feature Function 1) Display Provides a two–line, 20–character liquid crystal display (LC

5312/5324 IP Phones User Guide - 4 - Ring/Message Indicators When indicator is it means that Flashing rapidly Your phone is ringing Flashing slow

5312/5324 IP Phones User Guide - 5 - For Users on Resilient 3300 ICP Systems If during a call, you hear two beeps repeated every 20 seconds it means

5312/5324 IP Phones User Guide - 6 - TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the handset can lead to neck, sh

5312/5324 IP Phones User Guide - 7 - CUSTOMIZING YOUR 5312/5324 IP PHONE Ringer Control To adjust the Ringer Volume while the set is ringing: • Pres

5312/5324 IP Phones User Guide - 8 - Feature Keys You can use (MENU) on your phone or the Desktop Tool to program the personal keys as feature keys

5312/5324 IP Phones User Guide - 9 - 4. Press * or the Change softkey. 5. Press # or the No softkey until the desired language appears. 6. Press *

5312/5324 IP Phones User Guide - 10 - MAKING AND ANSWERING CALLS Make a Call 1. Lift the handset (optional). 2. If you want to use a Non–Prime Line

5312/5324 IP Phones User Guide - 11 - To make an Emergency Call using the Line Interface Module line: 1. Lift the handset. 2. Press the Line Interf

M Mitel (design) é uma marca registada da Mitel Networks Corporation. © 2008, Mitel Networks Corporation. Todos os outros produtos e serviços são mar

5312/5324 IP Phones User Guide - 12 - To answer a call when you hear ringback: • Begin speaking. Your phone's Handsfree microphone and Handsfre

5312/5324 IP Phones User Guide - 13 - Redial To redial the last number that you manually dialed: 1. Lift the handset (optional). 2. Press (REDIAL)

5312/5324 IP Phones User Guide - 14 - 9. Do one of the following: • To make the number private, press * or the Priv softkey • To keep the number v

5312/5324 IP Phones User Guide - 15 - To turn Mute on during Handsfree operation: • Press (MUTE).The Mute key light turns ON. To turn Mute off and

5312/5324 IP Phones User Guide - 16 - To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To retrieve a call from Ho

5312/5324 IP Phones User Guide - 17 - To transfer an active call during headset operation: 1. Press (TRANS/CONF). 2. Dial the number of the third p

5312/5324 IP Phones User Guide - 18 - To add a call on Hold to an existing conversation or conference: 1. Press the AddHeld softkey. 2. Press the f

5312/5324 IP Phones User Guide - 19 - 9. Press (DOWN) or the Save softkey. To turn Call Forward on and off (once it has been programmed): 1. Press

5312/5324 IP Phones User Guide - 20 - To cancel Call Forward – Remote from the station that was forwarded: 1. Press (MENU). 2. Press # or the No so

5312/5324 IP Phones User Guide - 21 - Messaging - Advisory Advisory Messaging enables you to select a notice that appears on your phone display to in

5312 IP and 5324 IP Phones User Guide MITEL Communications Director

5312/5324 IP Phones User Guide - 22 - 3. Press the Yes softkey, and do one or all of the following: • To display the time the message was sent, pres

5312/5324 IP Phones User Guide - 23 - Messaging - Cancel All Callbacks To cancel all Callbacks: 1. Lift the handset. 2. Dial appropriate feature a

5312/5324 IP Phones User Guide - 24 - USING OTHER FEATURES Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Account Cod

5312/5324 IP Phones User Guide - 25 - Call Park The Call Park feature allows you to place a call in a special hold state. You, or someone else, can t

5312/5324 IP Phones User Guide - 26 - To answer a call that is ringing at a station not in your Pickup Group: 1. Lift the handset. 2. Dial the appr

5312/5324 IP Phones User Guide - 27 - Paging To use Paging: 1. Lift handset. 2. Press the Pager feature key. 3. Dial the Paging zone number (if re

5312/5324 IP Phones User Guide - 28 - To turn Handsfree Answerback off: • Press the flashing (MUTE) key once. The MUTE key light turns OFF. • To

5312/5324 IP Phones User Guide - 29 - To answer Direct Page calls when Handsfree Answerback is disabled: Phone state before Page arrives: To answer

5312/5324 IP Phones User Guide - 30 - 2. Press the No softkey until "Timed Reminder?" appears. 3. Press the Yes softkey. 4. Enter the tim

5312/5324 IP Phones User Guide - 31 - Headset Operation To enable or disable Headset Operation: • Press the Headset feature key. To answer a call:

GENERAL NOTICE The information contained in this document is not warranted by Mitel Networks Corporation or any of its affiliates or subsidiaries (&

5312/5324 IP Phones User Guide - 32 - Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built–in speak

5312/5324 IP Phones User Guide - 33 - • Feature access keys • Feature access codes, and • Account codes Note: Softkeys will be displayed but disabled

5312/5324 IP Phones User Guide - 34 - 6. At the prompt "Enter new PIN", enter your new PIN. Use left arrow key to correct mistakes. The PI

5312/5324 IP Phones User Guide - 35 - • To stop and save a recording, press the Save softkey. Putting the call on hold saves the recording; taking t

5312/5324 IP Phones User Guide - 36 - To log out of Hot Desking 5324 IP Phone (the phone must be idle): 1. Press the HotDesk softkey. 2. Press the

5312/5324 IP Phones User Guide - 37 - To display the call history and view call detail: 1. Press the Call History feature key. The total number of m

5312/5324 IP Phones User Guide - 38 - To switch your 5312 IP Phone to Night Answer or back to Day service: 1. Lift the handset. 2. Press the Night

5312/5324 IP Phones User Guide - 39 - Group Presence Group Presence allows members of call groups (Hunt, ACD, Ring, and Personal Ring) to make themsel

5312/5324 IP Phones User Guide - 40 - To change the presence status of another Personal Ring Group member using a feature key: • Press the Personal R

5312/5324 IP Phones User Guide - 41 - USING YOUR 5324 IP PHONE WITH THE 5310 IP CONFERENCE UNIT The 5324 IP Phone supports the 5310 Conference Unit. Y

5312/5324 IP Phones User Guide - iii - ABOUT YOUR PHONE... 1

5312/5324 IP Phones User Guide - 42 - Adjust the Conference Unit Volume • Press Volume Up or Volume Down key on the mouse. Place the Conference Unit

5312/5324 IP Phones User Guide - 43 - USING THE LINE INTERFACE MODULE (5324 IP PHONE ONLY) 5324 IP Phones support the Mitel Line Interface Module. The

5312/5324 IP Phones User Guide - 44 - Answer a Waiting Call on the Line Interface Module Line If you have subscribed to an analog call waiting servic

5312/5324 IP Phones User Guide - 45 - Answer a Call To answer a call using the Line Interface Module line during an IP connection failure: • Lift th

5312/5324 IP Phones User Guide - 46 - USING THE MITEL IP PROGRAMMABLE KEY MODULES (5324 IP PHONE ONLY) IP Programmable Key Modules (PKM) add programma

5312/5324 IP Phones User Guide FEATURE ACCESS CODES FEATURE ACCESS CODES Account Code *43 Attendant Call Hold - Remote Retrieve *23 Call Forwarding

5312/5324 IP Phones User Guide - 48 - FEATURE ACCESS CODES Conference Call *4 Conference Call Split *41 Default Voice mail Passcode 999 Direct Page

5312/5324 IP Phones User Guide - 49 - FEATURE ACCESS CODES Trunk Answer From Any Station (TAFAS) *9 Trunk Double Flash *56 Trunk Single Flash *57

5312/5324 IP Phones User Guide - iv - Speed Call – Personal...

5312/5324 IP Phones User Guide - v - Direct Paging - Handsfree Answerback Enabled...27 Dir

5312/5324 IP Phones User Guide - vi - USING THE MITEL IP PROGRAMMABLE KEY MODULES (5324 IP PHONE ONLY)....

5312/5324 IP Phones User Guide - 1 - ABOUT YOUR PHONE The Mitel 5312 and 5324 IP Phones are full-feature, dual port, dual mode telephones that provide