Mitel SX-200 manuals

Mitel SX-200 User Manual (426 pages)

Brand: Mitel | Category: IP phones | Size: 11.95 MB |

English

Table of contents

MX Controller

1

TECHNICIAN’S HANDBOOK

1

Chapter 1 : Introduction

3

Chapter 3 : Basic Programming

5

Introduction

11

About this Handbook

13

Contacting Mitel

16

Symbols used in this handbook

17

Important safety instructions

17

About the SX-200 ICP MX

18

System configurations

19

Figure 1: Basic System

21

Figure 2: Expanded System

21

DSP Configuration Options

22

Cabinet Configuration Rules

24

Supported Peripherals

25

Telephone related

26

Voice mail related

27

Trunk related

27

System related

27

Basic Installation

29

Before you begin

31

Quick Installation

32

SX-200 ICP MX Hardware

34

Controller components

35

Cabinets) included

36

Table 4: System Components

36

Installation checklist

37

Installation overview

40

Install an Ethernet Switch

42

Feeding Power to IP Phones

44

Precautions

47

Removing the cover

48

Options” on page 12

51

Installing a hard drive

56

Installing the Stratum Clock

58

Wall or Rack Mounting

59

Installing an NSU

64

FIM Connectivity

67

CIM Connectivity

67

Cards and Modules

71

Installing an ASU

74

IP Phones

77

Adding a PKM

78

CDE programming

79

Installation

79

PKM to an Attendant Console

81

Music-on-Hold (MOH) interface

82

Door Phone/Door Opener

83

CDE Programming

85

FTP Server Setup

85

System Health Check

87

Programming Overview

91

PC requirements

92

Port Usage

95

Enabling MOSS Options

96

System Options to Avoid

97

(CDE) Forms

97

Basic Programming

101

Voice mail forms

104

(Page 2 of 2)

105

Setting up RADs

106

Setting up Record a Call

107

Testing voice mail operation

112

Programming Phonebook

113

Programming a Printer Port

115

IP Printer Port

116

Resources

119

Programming a Multi-Line Set

121

(DNIC Phones Only)

122

Peripheral Cabinet

122

System Options Setting Notes

124

Descriptor Value

125

IMAT Programming

127

COS Option Setting

136

Programming Analog Trunks

141

Dial-in trunks

143

DISA trunks

144

CLASS trunks

149

Phones (Optional)

151

(desk) phone

152

6830 as the table shows

154

Requirements

155

SX-200 ICP programming

156

Setting up the Ether232

156

SX-200 ICP

157

From Form 12 PMS AUTOPRINT NO

159

Solution

161

Telephones

163

NetLink Telephones

165

Parameter Requirement

165

Access Point (Symbol)

166

Netlink SVP Server

167

Feature Limitations

170

(Page 2 of 4)

171

(Page 3 of 4)

172

(Page 4 of 4)

173

CDE Cross Reference

174

Advanced Installation and

177

Programming

177

Overview

179

Planning your Installation

180

Basic PC Networking

181

Virtual LANs (VLANs)

182

Networking Mitel IP-PBXs

191

SX-200 ICP Programming

192

Uniform Numbering Plan

194

Programming SMTP

195

Routine Maintenance

201

Is the System Healthy?

203

Checking the System

204

Installing FRUs

205

Power Down System

206

Power Up System

206

System Reset

207

System Shutdown

207

Other FRUs

212

Performing Backups

213

Restoring a Database

214

Upgrading the System Software

216

(Release 2.0 or later)

217

Upgrading by FTP

219

Parts Required

222

Preparations

222

Migration Procedure

222

Replacing IP Phones

225

Restarting IP Phones

226

Upgrading Set Firmware

226

Boot Codes

227

Firmware Revision Levels

227

Firmware Commands

227

Measuring LS Trunks

228

Running the Distortion Test

230

Running the Echo Test

230

Maintenance Commands

231

Logging In

232

Logging Out

232

Showing the System Identity

233

System Commands

233

Report Commands

237

Traffic Measurement Commands

239

Log Commands

240

Diagnostic Function Commands

241

E-mail Address or FTP Server

243

Maintenance Tips

244

Basic Troubleshooting

245

About this Chapter

247

Troubleshooting Tools

248

General Troubleshooting Steps

250

Checking the System LEDs

251

NSU LEDs

253

ASU LEDs

255

Problems

256

NSU/PRI Troubleshooting

259

PRI Debug Commands

260

Troubleshooting Analog Trunks

261

Ground Start Trunk

265

(Page 1 of 2)

271

Synchronization

273

Signaling Types

274

Test/Verify (T1)

274

Troubleshooting Voice Mail

278

System Interface

280

Advanced Troubleshooting

285

Check List

288

Connectivity problems

290

IP Phone Analyzer

299

Troubleshooting IP Trunks

304

IP Check List

306

Default Database Values

307

Default Database

309

FEATURE FEATURE NAME

312

(Page 2 of 3)

312

Form 03 - Class of Service

313

Form 04 - System Options

322

SYSTEM OPTIONS STATUS

324

(Page 3 of 3)

324

Form 07 - Console Assignments

326

COMMENTS

328

/CESID/MAC

328

(Page 2 of 6)

328

(Page 4 of 6)

330

(Page 6 of 6)

332

Form 09 - Paging Groups

337

Form 10 - Pickup Groups

337

Form 14 - Non Dial-In Trunks

341

Form 15 - Dial-In Trunks

342

Form 16 - Trunk Groups

343

Form 17 - Hunt Groups

343

Form 17 - Hunt Group Options

343

Form 29 - DTE Profile Table

348

Form 34 - Directed IO Table

350

Form 50 - Mailboxes

356

Form 50 Subform - EMAIL

357

Form 52 - EMAIL

358

Form 54 Calling Party Number

359

Form 55 Incoming Digits

360

Part Numbers

361

Table 62: Software

364

Table 63: Software Options

364

Table 64: Packages

366

(continued)

369

Table 67: Peripherals

371

Table 68: Documentation

373

System Cabling

375

Table 73: CIM Port Pinouts

379

Tip and Ring Assignments

382

Phones and Features

387

Handling Fiber

403

Optic Cables

403

Specifications

405

Operation

406

Folio Views (E-Docs) Tips

407

About Folio Views

409

Numerics

413

© Copyright 2006, Corporation

426

All rights reserved

426

Mitel Networks

426

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