Mitel Inter-Tel User's Guide download pdf (Page 29)

Mitel

Model 8520 User Guide – Issue 12, October 2008 Page 17

Answering and Placing Calls

The following instructions describe how to answer and place internal and external calls and how

to use related features.

Answering Calls

Your endpoint may be preset to automatically answer incoming internal calls in Handsfree

Mode. See “Using Handsfree Mode” on page 27. After disabling Handsfree Mode, you can use

your handset or headset to answer incoming calls.

To answer a call:

Lift the handset, or press (Speaker) to answer a call while using a headset, or to

answer a call in Handsfree Mode. See “Using Handsfree Mode” on page 27.

If you are currently on a call, press the flashing IC or CALL button to answer a waiting

call. See “Answering Waiting Calls” in the following section.

Answering Waiting Calls

If you receive a call while you are on another call, you hear a “call waiting” tone, the IC or CALL

button flashes, and the display shows the Caller ID information (if available).

To answer a waiting call:

Press the flashing IC or CALL button. This places the first call on hold and connects you

to the waiting call. You can also place the first call on hold before you answer the waiting

call. See “Placing Calls On Hold” on page 28.

Using Automatic Call Access

Automatic Call Access connects you to incoming internal or external calls when you pick up the

handset or press (Speaker). When Automatic Call Access is turned off, you must press the

flashing IC or CALL button to answer incoming calls.

To use Automatic Call Access for incoming IC calls:

With the handset on-hook, dial 361 to turn on. AUTO IC ACCESS ON appears. Dial 361

again to turn Automatic Access off.

To use Automatic Call Access for incoming external (trunk) calls:

With the handset on-hook, dial 360 to turn Automatic Call Access on for incoming

external calls on. AUTO TRNK ACCESS ON appears. Dial 360 again to turn Automatic

Access for incoming external calls off.

NOTE

By default, internal (intercom) calls are assigned to the IC button, and external

calls are assigned to the CALL buttons.

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Mitel Inter-Tel User's Guide Page 29

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Mitel Inter-Tel User's Guide Page 29

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