Mitel 5010 User Manual download pdf (Page 13)

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CALL HANDLING

Hold

To place a call on Hold:

Press Hold.

To retrieve a call from Hold:

1. Lift the handset.

2. Press the flashing line key.

To retrieve a call from Hold at another station:

Press the flashing line key.

Dial **1 and the number of the station that placed the call on Hold.

Transfer

To Transfer an active call:

1. Press TRANS/CONF.

2. Dial the number of the third party.

3. Do one of the following:



To complete the Transfer, hang up.

 To announce the Transfer, wait for an answer, consult, and hang up.



To cancel the Transfer, press CANCEL.

To transfer an active call during headset operation:

1. Press TRANS/CONF.

2. Dial the number of the third party.

3. To complete the Transfer, press the Release feature key.

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Mitel 5010 User Manual Page 13