Mitel Navigator 3300 ICP Specifications Page 81
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Applications
73
Messaging
Mitel’s Messaging solutions include:
• “Embedded Voice Mail” on page 73
• “Mitel NuPoint Messenger IP” on page 74
• “Mitel Messaging Server” on page 76
Embedded Voice Mail
MCD includes an integrated fully-featured voice mail system. Up to 30 ports are available for
voice mail calls with support for a maximum of 750 mailboxes and 450 hours of storage time.
Features provided by the voice mail system include:
• Standard Unified Messaging allows users to forward voice messages, including
Record-a-Call messages, to an e-mail address. Users can choose to manually forward
individual voice messages, or automatically forward all voice messages.
• An automated attendant that plays different greetings during open and closed business
hours, provides a company directory that uses extension numbers or names as the dialing
method, and allows single-digit option selection
• Multi-level auto attendant (MLAA) allows a hierarchical menu to be programmed on the
auto attendant. This provides callers with self-service options (for example, "Press 1 for
Sales") to reach individuals, departments, pre-recorded information, or to leave voice
messages
• Personal Contacts allows users to create a customized voice menu, allowing callers to
reach them on cellular phone, fax etc.
• User mailboxes that are password-protected
• A tutorial that assists new subscribers with mailbox setup
• Simple message retrieval
• Easy-to-use menus that allows users to send urgent, private, or certified messages
• Notification of waiting messages
• Record a call that allows users to record a conversation and save it in their voice mailbox.
Voice Profile for Internet Mail
Voice Profile for Internet Mail (VPIM) allows voice mail users to send and receive messages
between all the voice mail servers on a network that are VPIM2 compliant, whether they are
Mitel systems or third-party products.
VPIM is supported between embedded messaging, NuPoint Messenger, Messaging Server,
and is compatible with Hot Desking.
Note: VPIM on embedded voice mail does not support G.721 compression; it supports
only G.721 without compression. The other sites in the VPIM must also support G.721.
- Communications Director 1
- About this Document 9
- Overview 11
- Devices that Support the User 14
- Extensive System Feature Set 14
- Migration Made Easy 15
- 3300 ICP System Description 17
- Controllers 18
- CX and CXi Controllers 19
- Figure 4: CX/CXi Controllers 21
- AX Controller 22
- MXe Controller 24
- MXe Server 26
- Figure 8: MXe Server 27
- Analog Support 28
- R2 Network Services Unit 31
- Dual T1/E1 Framer Module 32
- T1/E1 Combo Module 32
- SX-200 Bay Support 33
- Processors (E2T/RTC) 34
- Echo Cancellation Module 35
- Applications Support 35
- 3300 ICP Network Support 37
- IP Networking 38
- SIP Trunking 39
- Compression 43
- Bandwidth Management 44
- Resiliency 45
- Advantages Over Redundancy 47
- Rapid Spanning Tree Protocol 48
- Gateway Solutions 49
- Live Business Gateway 50
- Migrating to the 3300 ICP 55
- SX-2000 Control Replacement 56
- SX-200 Control Replacement 57
- Non-Mitel Products 57
- Applications 59
- Mitel Live Business Gateway 69
- Quick Conference 70
- Audio and Web Conferencing 71
- Mobility Solutions 72
- Teleworker Solution 73
- Mobile Extension 75
- Messaging 81
- Mitel NuPoint Messenger IP 82
- Mitel Messaging Server 84
- Automatic Call Distribution 87
- Mitel Call Accounting 90
- Mitel Applications Suite 92
- Hospitality 93
- Property Management System 94
- General Business Solutions 96
- Emergency Services Support 97
- Emergency Response Advisor 97
- Third-Party Developer Support 100
- Secure Recording Connector 101
- End User Tools 103
- Administrator Tools 104
- System Administration Tool 105
- Management Tools 106
- OPS Manager 107
- System Data Synchronization 108
- Maintenance Tools 109
- MCD Software Installer 110
- Line Measure Tool 111
- Alarms Management 112
- Remote Alarms Notification 112
- Controlled System Access 112
- IP Phone Analyzer 113
- Desktop Devices 115
- Page 2 of 4 116
- Basic IP Phone 118
- Display Phones 119
- Desktop Application Phones 121
- 5330 IP Phone 122
- 5340 IP Phone 122
- Mitel Navigator 123
- Figure 43: Mitel Navigator 124
- Mitel 5560 IPT 125
- IP Phone Accessories 127
- Mitel 5310 IP Conference Unit 129
- Cordless Handset and Headset 130
- Mitel Gigabit Ethernet Stand 131
- Mitel IP Paging Unit 132
- Mitel 5550 IP Console 133
- Digital Phone 134
- SUPERCONSOLE 1000 135
- Digital Phone Accessories 135
- SUPERSET Interface Module 2 136
- Features 137
- Auto Attendant Features 160
- Voice Mail Features 161
- MSDN/DPNSS 168
- Security Features 169
- Secure Management Interfaces 170
- Secure Applications 170
- SIP Security 170
- North America 171
- Asia Pacific 173
- EMEA Region 175
- Latin America 177
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