Mitel SIP USER AND ADMINISTRATOR GUIDE 5330 Specifications Page 1

MITEL CLOUD ENDPOINT 5320E/5330E/5340E SIP PHONES USER AND ADMINISTRATOR GUIDE RELEASE 6.0

5320e/5330e/5340e SIP User and Administrator Guide Table 1: Elements of Your Phone Feature Function 1) Display Provides a large, high-resolutio

5320e/5330e/5340e IP Phone SIP User and Administrator Guide TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the hand

5320e/5330e/5340e SIP User and Administrator Guide Using Your Default Phone Window And Keys The 5330e and 5340e IP Phone default phone windows and key

5320e/5330e/5340e IP Phone SIP User and Administrator Guide - 7 - Feature Function Status Line Displays time and date. Information Area Provides

5320e/5330e/5340e SIP User and Administrator Guide Supporting Documentation Accessing the Web Configuration Tool Online Help To access programming i

5320e/5330e/5340e IP Phone SIP User and Administrator Guide Customizing Your Phone To customize and use your phone features, use either of the follo

5320e/5330e/5340e SIP User and Administrator Guide Accessing the Web Configuration Tool To access the Web Configuration Tool: 1. On your phone, do th

5320e/5330e/5340e IP Phone SIP User and Administrator Guide Entering Numbers and Letters Depending on the context, the 5320e/5330e/5340e IP Phone’s ke

5320e/5330e/5340e SIP User and Administrator Guide Ringer Volume Control To adjust the ringer volume control:  When the phone is ringing, press (UP

5320e/5330e/5340e IP Phone SIP User and Administrator Guide Personal Keys Use the Web Configuration Tool to program features on the phone's vari

ii NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation

5320e/5330e/5340e SIP User and Administrator Guide - 14 - Pre-assigned Personal Keys Your SIP phone has the four line keys pre-assigned on the Page

5320e/5330e/5340e IP Phone SIP User and Administrator Guide Making and Answering Calls You can make and receive calls using the handset, headset or h

5320e/5330e/5340e SIP User and Administrator Guide Dial by People Entry 1. Press MENU , and then press >> until PEOPLE? appears. 2. Press OK.

5320e/5330e/5340e IP Phone SIP User and Administrator Guide Answering Calls Incoming calls ring Line 1, if all lines are free, or the next available

5320e/5330e/5340e SIP User and Administrator Guide - 18 - To answer a waiting call:  Press the flashing Line key of the call waiting. The current

5320e/5330e/5340e IP Phone SIP User and Administrator Guide Call Handling Hold The 5320e, 5330e and 5340e SIP Phones support a maximum of four simult

5320e/5330e/5340e SIP User and Administrator Guide Call Transfer You can transfer an active call to another party (one line must be free on your phone

5320e/5330e/5340e IP Phone SIP User and Administrator Guide Conference To form a Conference when a two–party call is already in place, or to add anoth

5320e/5330e/5340e SIP User and Administrator Guide To enable or disable Do Not Disturb, access the Key Programming page of the Web Configuration Tool

5320e/5330e/5340e IP Phone SIP User and Administrator Guide To delete selected entries in Call History: 1. Press MENU , and then press >> until

Table of Contents GETTING STARTED ... 1 SIP User

5320e/5330e/5340e SIP User and Administrator Guide Switch between Headset and Handsfree To go from headset to handsfree mode:  Press the Headset key

5320e/5330e/5340e IP Phone SIP User and Administrator Guide 8. Press Submit. After the information is saved, PROGRAM NAME? appears. 9. Press Yes, an

5320e/5330e/5340e SIP User and Administrator Guide Enable/Disable RSS Feed Once an RSS Feed key is programmed, press the key to display the feed. The

5320e/5330e/5340e IP Phone SIP User and Administrator Guide User 1User 2User 3MitelPhone1MitelPhone2MitelPhone3mitel1mitel1amitel1bmitel2mitel2amitel2

5320e/5330e/5340e SIP User and Administrator Guide The diagram below reflects the above example, but shows how the User Configuration and Key Programm

5320e/5330e/5340e IP Phone SIP User and Administrator Guide Your Administrator must create a user entry (on the User List Config page of the Web Confi

5320e/5330e/5340e SIP User and Administrator Guide Your Administrator must configure the type of shared line (SIP or SCA) in the Line Type field on th

5320e/5330e/5340e IP Phone SIP User and Administrator Guide - 31 -

5320e/5330e/5340e SIP User and Administrator Guide Programming Shared Line Keys 1. Access the Key Programming page of the Web Configuration Tool. (No

5320e/5330e/5340e IP Phone SIP User and Administrator Guide 4. From the Context list, select the User ID with which to associate this key. 5. Ent

5320e/5330e/5340e IP Phone SIP User and Administrator Guide iv PERSONAL KEYS...

5320e/5330e/5340e SIP User and Administrator Guide Programming Busy Lamp Field Keys The Busy Lamp Field (BLF) feature allows you to program a key on

5320e/5330e/5340e IP Phone SIP User and Administrator Guide The diagram below reflects the above example, but shows how the User Configuration and Key

5320e/5330e/5340e SIP User and Administrator Guide The illustration below shows an example of the User List configuration for the single user on mitel

5320e/5330e/5340e IP Phone SIP User and Administrator Guide Your Administrator must configure the BLF User Group List on the User List Config page.

5320e/5330e/5340e SIP User and Administrator Guide To program a BLF Key: 1. Access the Key Programming page of the Web Configuration Tool. (Note that

5320e/5330e/5340e IP Phone SIP User and Administrator Guide 4. From the Context list, you can only select the PRIME USER to associate this key. 5.

5320e/5330e/5340e SIP User and Administrator Guide Time and Date A Simple Network Time Protocol (SNTP) server (version 4 or later) provides your phone

5320e/5330e/5340e IP Phone SIP User and Administrator Guide - 41 - Administrator Tools All administrator-related activities are carried out using

5320e/5330e/5340e SIP User and Administrator Guide Using Your Phone with the Cordless Module and Accessories Cordless handsets and cordless headsets

5320e/5330e/5340e IP Phone SIP User and Administrator Guide DECT Cordless Module and Accessories on 5300 Series IP Phone Rear View of 5300 Series IP

5320e/5330e/5340e IP Phone SIP User and Administrator Guide Delete a Call History Entry...

5320e/5330e/5340e SIP User and Administrator Guide - 44 - Elements of Your Cordless Module and Accessories Feature Function 1) Cordless Module (eit

5320e/5330e/5340e IP Phone SIP User and Administrator Guide Pairing the Cordless Module and Accessories Before using a cordless handset or headset, it

5320e/5330e/5340e SIP User and Administrator Guide 2. Press and hold the pairing button on the back of the Bluetooth Module for 5 seconds to activate

5320e/5330e/5340e IP Phone SIP User and Administrator Guide - 47 - Cordless Module LED Indicators The Cordless Module has a blue light-emitting diod

5320e/5330e/5340e SIP User and Administrator Guide Cordless Handset on a 5300 Series Phone Elements of the Cordless Handset Feature Function 1) Cord

5320e/5330e/5340e IP Phone SIP User and Administrator Guide Answer a Call Do one of the following:  Lift the cordless handset.  If the handset is

5320e/5330e/5340e SIP User and Administrator Guide Handset Alerting Tones and LEDs The handset provides the following alerting tones: Feature Functio

5320e/5330e/5340e IP Phone SIP User and Administrator Guide Using the Mitel DECT Cordless Headset The cordless headset offers the same capability as t

5320e/5330e/5340e SIP User and Administrator Guide - 52 - Hang Up Do one of the following:  Replace the cordless headset in the cradle.  If the

5320e/5330e/5340e IP Phone SIP User and Administrator Guide - 53 - There are two LEDs associated with the cordless headset:  A blue LED on the hea

5320e/5330e/5340e IP Phone SIP User and Administrator Guide vi USING THE MITEL CORDLESS HANDSET...

5320e/5330e/5340e SIP User and Administrator Guide USING A BLUETOOTH HEADSET A third-party Bluetooth headset offers some of the same capability as th

5320e/5330e/5340e IP Phone SIP User and Administrator Guide Dialing – Auto Dial Enabled To dial a number with Auto Dial enabled:  To dial the predef

5320e/5330e/5340e IP Phone SIP User and Administrator Guide - 1 - Getting Started In SIP mode, the Mitel® 5320e, 5330e and 5340e SIP Phones manage t

5320e/5330e/5340e SIP User and Administrator Guide Figure 1: The 5320e SIP Phone - 2 -

5320e/5330e/5340e IP Phone SIP User and Administrator Guide Figure 2: The 5330e SIP Phone Figure 3: The 5340e SIP Phone - 3 -