Mitel 5330 IP Phone User Manual Page 53

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5330/5340 IP Phone SIP User and Administrator Guide
47
Upgrade the Phone’s Firmware
IMPORTANT! To upgrade to Release 7.1, your software must be Release 5.0.0.21 or higher. If
you are upgrading from a previous load, please ensure you are following the correct upgrade
procedure as outlined in the latest product Release Notes available from the SIP Software
Download Page. The SIP Software Download Page provides access to the latest SIP firmware
loads, upgrade procedures, and Release Notes.
To access the latest SIP firmware loads, upgrade procedures, and Release Notes:
1. In your browser, go to www.mitel.com, click Login, and log in to Mitel OnLine.
2. Move your cursor over Products, and select SIP Desktop Devices.
3. In “Related Links” click SIP Software Download Page for firmware loads or Product
Documentation to access the SIP documentation.
For detailed information about firmware upgrades:
Access the About Firmware Updates Page topic in the Administrator’s Web Configuration
Tool Online Help (see page 10).
View the Firmware Version
To view the firmware version using the Web Configuration Tool:
Access the Home Page of the Web Configuration Tool.
To view the firmware version using the Applications Key:
1. Press Applications
.
2. Press the Line 2 key. Main firmware version appears on the top line and boot firmware
version appears on the second line of the information area.
3. Press Applications
to return to the default display.
Upgrading the Firmware
To upgrade the firmware using the Web Configuration Tool:
Access the Configuring Network Settings and Updating Firmware sections of the
Administrator's Web Configuration Tool.
Note: The phone will compare its existing firmware with the firmware on the server. If both
versions are identical, the phone will not perform the upgrade procedure.
CAUTION: DO NOT remove power from the phone while the phone is upgrading flash
memory. This may result in severe damage to your phone.
Troubleshooting Tip: If your phone displays "SIP MAIN NOT FOUND", it is likely that your
system has experienced a power failure. The SIP Phone Boot firmware "borrows" Flash sectors
from the SIP Main area during firmware installation. At the end of a normal installation, the
sectors are restored without affecting SIP Main. However, if power is removed during Boot
installation, then SIP Main is erased and will have to be reinstalled on the phone.
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