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Table of contents
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Index
Page 52
Mitel
®
Model 8520 User Guide – Issue 12
, October 2008
V
Voice messages
deleting 38
leaving 37
listening to 38
Volume levels 9
W
Waiting calls, answering 17
Wrap-up timer, stopping 44
1
2
...
59
60
61
62
63
64
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66
Model 8520
1
* to cancel the feature
3
Commonly Used Feature Codes
3
3
Maintenance and Repair
6
Product Disposal Instructions
6
Endpoint Usage
7
Notice to Canadian Customers
8
Notice to U.S. Customers
8
Notice to European Customers
8
Contents
9
Call Features 27
10
Messages 37
11
Hunt Groups 43
11
Troubleshooting 47
12
Index 49
12
Getting Started
13
About Your Endpoint
14
Feature Descriptions
15
Message Indicator Lamp
16
Programmable Buttons
16
Dialpad Buttons
16
Feature Buttons
17
Comfort and Safety Tips
18
Headset Instructions
19
Personalizing Your Endpoint
21
Listening to Background Music
22
Changing the Language
22
Default Access Codes
23
Default Feature Codes
24
Personalizing Your Endpoint
25
Programming DSS/BLF Buttons
26
Viewing Button Assignments
26
Switching Keymaps
27
Answering and Placing Calls
29
Using Automatic Trunk Answer
30
Placing Calls
30
Using Camp-on
31
Using Off-Hook Voice Announce
31
Placing External Calls
32
Redialing a Number
32
Using Speed Dial
33
* for a colon (:)
34
Deleting Speed-Dial Entries
35
Using the Directory
36
Using Account Codes
37
Call Features
39
Using Ring Intercom Always
40
Using Mute
40
Placing Calls On Hold
40
Entering a Hookflash
40
Transferring Calls
41
Viewing Caller ID Information
42
Forwarding Calls
42
Placing Conference Calls
43
Using Record-A-Call
44
Using Group Listen
44
Using Call Logs
45
Remote Programming
46
Messages
49
Using Do-Not-Disturb
51
Using Reminder Messages
52
Paging Other System Users
53
Hunt Groups
55
Other Hunt Group Features
56
Diverting Hunt Group Calls
57
Monitoring Calls
57
Using Barge-in
57
Stealing Hunt Group Calls
57
Troubleshooting
59
Troubleshooting Tips
60
Page 50 Mitel
62
Page 52 Mitel
64
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