Mitel 200 User Manual Page 67
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting and Repair
57
Troubleshooting
Correcting System ID Errors
If the System Reports a System ID Mismatch
If the system reports a System ID mismatch, the problem may be one
of the following:
! The System ID module is faulty
! The wrong System ID module is installed
! The Password is incorrect.
Verify that the options selected on Form 04, System Options, and the
password entered match the data provided on the MOSS sheet.
Contact MITEL Product Support for assistance. Have your tech ID
number available.
If the System Reports a Decryption Module Error
If the system reports a decryption module error, your decryption module
is faulty or wrong for the software that is in your system.
Contact MITEL Product Support for assistance.
Powering Down the Nodes
Powering Down the SX-200 EL/ML Control Node
1. End any customer data entry sessions.
2. If you don’t have an up-to-date database backup, perform a
database backup.
3. Switch-off power at the Bay Power Supply. Disconnect the power
cords from the AC power source.
Refer to Backing Up a Customer Database (page 27).
- TECHNICIAN’S HANDBOOK 1
- LIGHTWARE 19, RELEASE 3.1 1
- Chapter 1 Introduction 3
- Chapter 4 Programming 5
- Chapter 5 Installation 6
- E-Docs Tips 7
- Chapter 1 11
- Introduction 11
- About This Handbook 13
- Important Safety Instructions 14
- Configurations 15
- SX-200 ML (RM) System 21
- SX-200 ML (FD) PBX 21
- SX-200 LIGHT PBX 23
- SX-200 IP Node 24
- ! SX-200 ELx Control Cabinet 25
- SX-200 SPINE Peripheral Bay 26
- SX-200 DIGITAL 672-Port PBX 27
- SX-200 DIGITAL 336-Port PBX 28
- SX-200 DIGITAL 456-Port PBX 29
- SX-200 DIGITAL 480-Port PBX 30
- LIGHTWARE 19 Software 31
- Chapter 2 33
- Routine Maintenance 33
- Is the System Healthy? 35
- Checking a System for Alarms 36
- SX-200 EL/ML 37
- SX-200 LIGHT/ DIGITAL 38
- Upgrading Set Firmware 43
- System Log Messages 44
- Upgrading an SX-200 IP Node 46
- Chapter 3 55
- Identifying Faults 57
- Flowchart 1: continued 58
- Flowchart 4: continued 62
- Power-Up Error Codes 64
- Restoring the Database 65
- Backing Up Log Entries 66
- Correcting System ID Errors 67
- Powering Down the Nodes 67
- Powering Down the IP Node 68
- Powering Up the Nodes 69
- Replacing Circuit Cards 70
- Ground Path AC Voltage Test 73
- Ground Path Resistance Test 73
- Checking the Port Connections 75
- Checking the Number of T1 79
- Trunk Cards 79
- Loop Start Line/Trunk 81
- Ground Start Trunk 83
- (Sheet 1 of 2) 89
- T1 Trunk (D4 DS-1) 91
- PBX Property Management 96
- System Interface 96
- Disk Drive Maintenance 101
- Disk Drive Strapping 103
- Technician’s Handbook 104
- Troubleshooting and Repair 105
- Troubleshooting 105
- Test Line 110
- Chapter 4 115
- Programming 115
- Programming a Printer Port 118
- Programming Stations/Sets 119
- Automatically 119
- Programming an Analog Device 123
- Programming a Multi-Line Set 123
- Programming a PRI card 126
- (Sheet 2 of 2) 129
- ! Assign trunk options only 130
- Programming a Dial-In Trunk 133
- Programming a DISA Trunk 135
- Programming ANI/DNIS on an 136
- Incoming Trunk 136
- Programming a CLASS Trunk 140
- Programming an SX-200 IP Node 141
- Hotel/Motel and ACD Datasets 145
- Programming the PMS Interface 147
- External 151
- Class of Service Options 155
- (CDE Form 03) 155
- System Options and Timers 163
- (CDE Form 04) 163
- (Sheet 2 of 5) 164
- (Sheet 3 of 5) 165
- (Sheet 4 of 5) 166
- 112 SS4000 Series Sets 167
- CDE Cross Reference Guide 168
- Chapter 5 175
- Installation 175
- Cabinet Card Assignments 177
- Card Assignment 185
- SX-200 DIGITAL Cable Routing 188
- Initial Power-up Procedure 195
- (SX-200 EL/ML) 195
- SX-200 EL/ML Initialization 197
- Adding a Peripheral Cabinet 201
- E&M Trunk Card Settings 207
- (towards the PCB) 208
- Adding an SX-200 IP Node 209
- Control Triple CIM Card 211
- Switch Settings 211
- Peripheral Interface Cabling 212
- T/R Cable Assembly Pin Outs 217
- Tip and Ring Assignments 218
- Assignents (Low-power Slots) 226
- Pin Color RJ21X RJ2EX RJ2GX 228
- Adding a PKM 240
- PKM to an Attendant Console 242
- Chapter 6 245
- Maintenance 245
- Commands 245
- Basic Commands 247
- Logging Out 248
- Showing the System Identity 248
- Log Commands 249
- System Commands 250
- Maintenance Commands 251
- Report Commands 253
- Diagnostic Commands 255
- Traffic Measurement Commands 258
- COS Options 139 262
- System Options 138 262
- © Copyright 2003, Corporation 264
- All rights reserved 264
- Mitel Networks 264
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