Mitel 8528 User Manual download pdf (Page 20)

Voice Mail Features

Page 14 Mitel

EM, BVM, and EVMC User Guide – Issue 2, October 2008

To search the Directory:

1. Dial the voice mail number.

2. Press # or say “Directory.”

3. Press the appropriate dialpad buttons to spell the name or say the last name of the

person (see the table on page 13). For example, if you say “John,” the system locates all

of the subscribers with the first or last name of John.

If 10 or fewer matches are found, you have the following options:

• Press # or say “Yes” to accept the name that is played.

• Press 1 or say “Previous” to browse to the previous name in the list.

• Press 2 or say “More” to hear more information about the subscriber.

• Press 3 or say “Next” to browse to the next name in the list.

• Press 4 or say “New” to search for a new name.

• Press * or say “Cancel” to exit the directory.

If more than 10 matches are found, the system prompts you to browse or filter the list. Do

one of the following:

• Press 1 or say “Yes” to browse the list (see step 3 for options).

• Press 2 or say “No” to select the filter option, and then respond to one of the

following filter questions:

o The system begins by asking you if the name you are searching for is the last

name. If it is, press 1 or say “Yes,” say the last name, or spell the last name.

o If you did not respond to the first question, the system asks if the name you are

searching for is the first name. If it is, press 1 or say “Yes,” say the first name,

or spell the first name.

After the list has been filtered by first or last name, a smaller list of names is returned. You

can then browse the list and select the appropriate name.

E-Mail Reader

You can use E-Mail Reader to listen to e-mail messages and fax message envelopes from your

mailbox.

E-Mail Reader uses Text-to-Speech (TTS) to convert e-mail text into an audio file.

After you listen to your message, you have the same options to save, forward, delete, and so

on, as in voice mail.

When you reply to an e-mail message, you are prompted to record a message. Your reply is

then sent as an audio file attachment in an e-mail to the receiver. If the e-mail has multiple

recipients, you have the option of replying to just the sender or to all of the recipients. When you

forward an e-mail message, the e-mail is converted to a fax and forwarded to the fax destination

number you specify.

E-Mail Reader does not distinguish between e-mail messages and meeting invitations and

responses. Therefore, e-mail messages and meeting messages (including invitations,

cancellations, and responses) can be accessed from your mailbox.

7. This feature may or may not be available or enabled for your system.

NOTES

You cannot forward an e-mail message to a voice mailbox or group list. When you

forward an e-mail message, the e-mail is converted to a fax and forwarded to the

fax destination number that you specify.

If an e-mail message includes a hyperlink, E-Mail Reader reads the hyperlink as

text.

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