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Mitel 5550 User Manual Page 21
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Call Handling Basics
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USER GUIDE
1
3300 ICP - 4.0
2
All Rights Reserved
4
Contents
5
♦ Contents
6
Contents ♦ iii
7
Getting Started
11
♦ Getting Started
12
Introduction
12
Console Components
12
Console Screen
13
Getting Started ♦ 7
15
Networks 5550 IP Console
17
Adjusting the Console
18
Getting Started ♦ 11
19
Call Handling Basics
21
♦ Call Handling Basics
24
Answering Calls
24
Call Handling Basics ♦ 17
25
Dialing Telephone Numbers
26
Call Handling Basics ♦ 19
27
Call Handling Basics ♦ 21
29
Holding and Retrieving Calls
30
Conference Calls
31
Answering Recalls
32
Advanced Features
33
♦ Advanced Features
36
Account Codes
36
Bulletin Board
36
Call Answering Priority
37
Call Park
38
Call Waiting Threshold
39
Cancel Call Forwarding
39
Clear All Features
39
Data Calls
40
Day and Night Service
41
Do Not Disturb (Extensions)
42
Emergency Calls
43
Feature Access Codes
44
Firmkey Programming
44
Message Waiting
45
Override
46
Advanced Features ♦ 39
47
Phone Book
48
Scratch Pad
49
Serial Call
49
Trunk Group Status Display
50
System Speed Call
51
Tone Signaling
51
Hotel/Motel Features
53
♦ Hotel/Motel Features
56
Displaying and Changing Room
56
Information
56
Searching for Rooms
57
Changing Room Occupancy and
58
Condition Status
58
Checking-In/Checking-Out
58
Setting Call Restrictions
59
Blocking Room-to-Room Calls
60
Monitoring Guest Rooms
60
Clearing the Message Register
61
Printing Reports
61
Reference
63
♦ Reference
66
Greetings
66
Rerouted Calls
67
Class of Restriction
68
Class of Service
68
Glossary
70
Reference ♦ 63
71
Hunt Groups
72
Paging Zones
72
System Speed Call List
73
System Messages
74
Reference ♦ 67
75
Reference ♦ 69
77
Reference ♦ 71
79
Telephone Directory
80
Trunk Numbers
80
Index ♦ 75
83
All rights reserved
84
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