User Guide
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Call Forward All
This feature allows you to forward all your calls to another extension or an extension group without
ringing at your extension first. If you always forward your calls to the same extension or extension
group, you can program a CALL FORWARD ALL key with this number. Alternatively, you can
program the CALL FORWARD ALL key without specifying a destination number, which means that
you must dial an extension or extension group number each time you want to forward your calls. You
can setup a number of CALL FORWARD ALL keys on your extension, each holding a different
destination extension or extension group number.
To forward all of your calls to another extension or extension group:
1. Press the function key that has been programmed for CALL FORWARD ALL.
2. If you have not programmed a specific number, enter the number manually to which your calls
should be forwarded. When you lift your handset, you should hear an interrupted dial tone
indicating that your calls are being forwarded.
To cancel forwarding:
1. Press the active CALL FORWARD ALL key.
2. When you lift your handset, you should hear a normal dial tone indicating that your calls are no
longer being forwarded.
Call Forward No Answer
This feature allows you to forward your calls to a nominated extension or extension group when you
are busy on another call or you are unable to answer the call. If you always forward your calls to the
same extension or extension group, you can program the CALL FORWARD NO ANSWER
(CFN/CFB) key with this number. Alternatively, you can program the CFN/CFB key without specifying
a destination number, which means that you must dial an extension or extension group number each
time you want to forward your calls. You can setup a number of CFN/CFB keys on your extension,
each holding a different extension or extension group number.
To forward your calls to another extension or extension group when your extension is busy or you are
unable to answer the call:
1. Press the function key that has been programmed for CFN/CFB.
2. If you have not programmed a specific number, enter the number manually to which your calls
should be forwarded. From this point, any calls to your set that are not answered or receive a
busy signal will be forwarded to the number you have indicated. When you lift your handset, you
should hear an interrupted dial tone indicating that your calls are being forwarded.
To cancel forwarding:
1. Press the active CFN/CFB key.
Call Forward Busy
There are two variations of the Call Forward Busy feature:
• CALL FORWARD BUSY INTERNAL sends your internal calls to another extension when you are
busy on another call.
• CALL FORWARD BUSY EXTERNAL sends your external calls to another extension when you
are busy on another call.
(29 pages)
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