Mitel 5320 User Manual Page 14
- Page / 84
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
Contents
Page x Mitel
®
5320/5330/5340 IP Phone User Guide – Issue 3, September 2009
Hunt Group Supervisor Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Accepting or Rejecting Agent Help Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Monitoring Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using Barge-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Stealing Hunt Group Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Cordless Devices (5330/5340 IP Phones Only) 53
Cordless Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Handset and Headset Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Pairing the Cordless Module and Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using a Cordless Device as a Remote Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Alerting Tones and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Low Battery Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Cordless Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Cordless Handset Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Hanging Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Cordless Handset LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Cordless Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Cordless Headset Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Hanging Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Cordless Headset LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Using the Cordless Devices Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Troubleshooting 61
Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Index 65
- 5320/5330/5340 1
- * to cancel the feature 3
- Commonly Used Feature Codes 3
- 3
- Programming Emergency Numbers 6
- Safety Notices 6
- Maintenance and Repair 6
- Power Requirements 7
- Software Updates 7
- Product Disposal Instructions 7
- Phone Usage 8
- Notice to Canadian Customers 9
- Notice to U.S. Customers 9
- Notice to European Customers 9
- Contents 11
- Call Features 31 12
- Messages 43 13
- Hunt Groups 49 13
- Troubleshooting 61 14
- Index 65 14
- Getting Started 15
- 5320/5330 IP Phone Features 16
- 5340 IP Phone Features 17
- Phone Feature Descriptions 17
- Ring/Message Indicator 18
- Feature Buttons 19
- Dialpad Buttons 19
- Programmable Buttons 20
- Navigation Page Buttons 20
- Phone Signals 21
- Comfort and Safety Tips 21
- Headset Instructions 22
- System Information 22
- Personalizing Your Phone 23
- Changing Volume Levels 24
- Changing the Ring Tone 24
- Using the Screen Saver 25
- Changing the Language 28
- Listening to Background Music 29
- Using Programmable Buttons 29
- Default Access Codes 30
- Default Feature Codes 30
- Viewing Button Assignments 33
- Switching Keymaps 33
- Answering and Placing Calls 35
- Using Automatic Trunk Answer 36
- Placing Calls 36
- Placing Internal Calls 37
- Using Speed Dial 38
- Using Station Speed Dial 39
- Deleting Speed-Dial Entries 41
- Using the Directory 42
- Using Account Codes 43
- Call Features 45
- Placing Calls On Hold 46
- Entering a Hookflash 46
- Transferring Calls 46
- Viewing Caller ID Information 47
- Forwarding Calls 48
- Using Personal Call Routing 49
- Placing Conference Calls 51
- Using Record-A-Call 52
- Using Group Listen 52
- Using Call Logging 53
- Remote Programming 54
- Messages 57
- Using Do-Not-Disturb (DND) 59
- Using Reminder Messages 60
- Paging Other System Users 61
- Hunt Groups 63
- Other Hunt Group Features 64
- Diverting Hunt Group Calls 65
- Monitoring Calls 66
- Using Barge-in 66
- Stealing Hunt Group Calls 66
- Cordless Module 68
- Alerting Tones and LEDs 70
- Low Battery Level 70
- Cordless Handset 71
- Answering Calls 72
- Hanging Up 72
- Cordless Handset LEDs 72
- Cordless Headset 73
- Cordless Headset LEDs 74
- Troubleshooting 75
- Troubleshooting Tips 76
- Page 66 Mitel 80
- Page 67 Mitel 81
- Page 68 Mitel 82
- A661/9234A 84
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