Mitel SX-200EL User Manual

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Express Messenger -
Front Desk User Guide
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Summary of Contents

Page 1 - Front Desk User Guide

Express Messenger - Front Desk User Guide

Page 2

10Accessing a Guest’s MailboxYou can access a guest’s mailbox and• check the guest’s messages• set a greeting for the guest’s mailbox• set a wake-up c

Page 3 - Contents

Ask your System Administrator to help youcomplete this information.Write down the hotel/motel telephone number and Express Messenger number if it isdi

Page 4 - Getting Started

3ContentsWho is this Guide is for 4Getting Started 4About Guest Mailboxes 4About the Front Desk Mailbox 4Preparations 5Setting the Front Desk Mailbo

Page 5 - Preparations

4Who this Guide is forThis guide is for a front desk attendant in a hotel or motel. It provides instructions on howto use the Mitel Express Messenger™

Page 6

5PreparationsBefore accessing the front desk mailbox, you need• The Express Messenger message center number. Your SystemAdministrator will give this t

Page 7

68. Press to accept, to review, or to discard the name and re-record it.9. Express Messenger prompts you for a greeting. Keep it short andprof

Page 8 - Checking Guests Out

7Accessing the Front Desk Mailbox MenuTo access the front desk mailbox menu1. Lift the handset.2. Dial the Express Messenger message center number.3.

Page 9 - Moving a Guest’s Mailbox

8Setting the Guest Mailbox StatusChecking Guests InWhen you check a guest into a room, set the status of the guest mailbox to ”checked in“.A guest mai

Page 10 - Accessing a Guest’s Mailbox

9Moving a Guest’s MailboxIf you move a guest to a another room, you must also move the guest’s mailbox greetingand messages. Before you can move the g

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