Mitel 5001 manuals

Mitel 5001 User's Guide (272 pages)

Brand: Mitel | Category: Telephones | Size: 3.95 MB |

English

Table of contents

TECHNICIAN’S HANDBOOK

1

Chapter 1 : Introduction

3

Chapter 2 : Installation

3

Chapter 3 : Programming

4

Table of Contents

5

Appendix A: Default database

7

Appendix B: Reference

7

Appendix C: Planning

8

Chapter 1

9

Technician’s Handbook

10

About this handbook

11

Symbols used in this handbook

13

Important safety instructions

14

About the 3100 ICP system

15

Expansion units

16

Option Modules

16

A fully expanded system

16

Data functionality

17

Voice functionality

17

Licensing

18

Introduction

19

Chapter 2

27

Installation

27

Before you begin

29

➊ POWER INDICATOR

30

➋ LAYER-2 SWITCH PORTS

30

Controller components

31

Installation checklist

33

Installation overview

35

Configuring the PC

37

Windows 2000

38

Windows ME

38

Windows XP

39

Key system, PBX, or other?

41

Connect the phones and lines

45

Verify the system

46

Installation tips

47

Chapter 3

49

Programming

49

Programming overview

51

About the programming tools

52

Enable your options

53

Set system date and time

54

Review the numbering plan

54

Program the online services

58

Programming the extensions

59

Program the analog lines

65

Program the digital trunks

66

Configure DID lines

72

Assign priority lines

73

Setting up the auto attendant

78

Record the system greetings

79

Programming a loudspeaker

83

Through a loop start trunk

85

Committing your changes

87

Performing a database backup

87

Programming tips

87

Chapter 4

89

Configuring the IP

89

About IP networking

91

Network capabilities

92

Planning your LAN

93

IP programming sequence

95

Using Static IP addressing

97

Commit your changes

99

Through the WAN port

100

Configuring the IP network

101

15 sec to

102

Using a remote DHCP server

104

What you need

105

Configuring the 3100 ICP

105

Assigning a gateway

111

Configuring NAT Redirect

114

SonicWALL SOHO2

122

IP networking tips

127

Chapter 5

129

Routine maintenance

129

Is the system healthy?

131

Is the system secure?

132

Checking the system

133

Launching the tools

135

Obtain your MOSS option code

136

Rebooting the system

138

Powering down the system

139

Powering up the system

140

Upgrading the system

141

Adding expansion units

143

Performing a software upgrade

145

Applying a software patch

148

Performing backups

149

Saving call (SMDR) logs

151

Using a remote access session

152

Reset the phone

156

Creating a user guide

157

Using a database template

158

Maintenance tips

159

Chapter 6

161

Troubleshooting and

161

Checking the system LEDs

163

Troubleshooting and repair

165

LED LED Status Meaning

165

LEDs LED Status Meaning

165

Checking the logs

166

Viewing diagnostics

167

Checking the bootup script

169

Using maintenance commands

170

General Commands

171

Call Control Commands

172

Networking commands

174

Digital trunk commands

174

Line troubleshooting

178

IP port troubleshooting

179

IP phone troubleshooting

181

Analog phone troubleshooting

183

System troubleshooting

184

Network troubleshooting

186

Restoring the database

188

Restoring voice mail data

191

Replacing faulty components

192

Replacing a faulty hard disk

196

Field replaceable units

199

Troubleshooting tips

200

Appendix A

201

Default database

201

Default Database

203

Numbering assignment

204

Analog set configuration

204

Digital trunks

205

(Page 2 of 2)

206

(Page 1 of 2)

206

5, 4, 3, 2, 1

210

4, 3, 2, 1

210

Feature access codes

212

Feature Default

213

Appendix B

215

Reference

215

Call logging (SMDR) details

217

Heading Definition

218

Table 21: Event Codes

219

Code Event type

219

Ring Map handling

221

Controller card connectors

233

Port pinouts

234

(on controller card)

235

Line protocols

238

Cable pinouts

239

Appendix C

241

Planning

241

System parameters

243

Voice parameters

244

Table 35: Extensions

245

Table 36: Extension groups

246

Extension Extension numbers

246

Table 38: Ring Maps

247

Table 41: Hunt maps

249

Field name Setting

255

Emergency numbers (ELINs)

256

Toll restriction

257

Voice mail

258

IP networking

259

Numerics

261

Mitel 5001 User's Guide (16 pages)

Brand: Mitel | Category: Telephones | Size: 0.19 MB |

English

Table of contents

USER GUIDE

1

Table of Contents

3

5001 IP Phone

5

About The 5001 IP Phone

6

Related Topics

6

Using The 5001 IP Phone

8

Call Handling

10

User Guide

16

Mitel 5001 User Manual (16 pages)

Brand: Mitel | Category: Telephones | Size: 0.84 MB |

English

Table of contents

IP Phone

1

3300 ICP - 7.0

2

Contents

3

ABOUT THE 5001 IP PHONE

4

USING YOUR PHONE

5

Making and answering calls

6

Redial - Saved Number

6

Messaging

7

Callback

8

Callback - Cancel

8

Callback - Cancel All

8

Call Transfer

9

Conference Calls

9

Call Forward

10

Call Forward - Remote

11

Call Forward - End Chaining

11

Call Forward - Override

12

Call Pickup

12

Call Park

13

Camp-on

13

Do Not Disturb

14

Override

14

Direct Paging

15

Tag Call

15

© Copyright 200

16

All rights reserved

16

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