Mitel 6510 User Manual

Mitel Networks6510 Unified MessagingGeneral Information GuideIssue 2 January 2003

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 10central office (CO) lines, or by port assignment. A separate director

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 11Sophisticated Transfer OptionsCallers can be transferred:• to an ext

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 12- Delete the message permanently or move it to the Deleted folder-

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 13advancing to the next schedule. (cascading notification). Country and

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 144. Integrated and Unified Messaging ServicesThe unified messaging cap

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 15Should the user require access to voice messages from the telephone a

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 16Disadvantages of the SMTP integrated messaging configuration- Users

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 17With the optional desktop Client license (see Section 5), additional

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 18When a user opens the e-mail client (i.e. Outlook XP, Lotus Notes, Gr

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 19• Where remote reading of e-mails (using text-to-speech) is NOT a re

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 2THIS DOCUMENT IS PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY. The

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 20GroupWise 6.0Select this option; however therewill be NO MWI with thi

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 21Figure 8 : Integrated Messaging for reading e-mail using TTS

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 22Advantages of using TTS in Integrated Messaging Deployment- Inexpens

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 23Advantages of Unified Messaging using MSS:• Full synchronization of

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 24• When a new e-mail is received in the e-mail server, the e-mail mes

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 25Figure 9: Unified Messaging using IMAP TSE GatewayFigure 10: Unifie

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 26Figure 11: Unified Messaging in a Multiple E-mail EnvironmentHow doe

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 27Note: Message Waiting can be configured multiple ways, including bei

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 28Unified Messaging: MSS versus IMAP4 TSEThe following chart shows a c

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 295. Client ApplicationsUnified Messaging users require a client licens

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 3TABLE OF CONTENTSEXECUTIVE SUMMARY ...

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 30users are informed of who is calling and if a PIM is specified such a

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 31• Multiple types of Caller ID boxes or methods can be used simultane

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 32Figure 14: Web Client5.4 LanTalk LanTalk is an internal corporate ins

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 33Figure 15: LanTalk Corporate Instant Messaging Application6. Wireless

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 34Figure 16: MSS Synchronization with Wireless devicesThe changes (or f

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 35supports message encryption for security purposes and puts the messag

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 36PALM OS Devices SupportedTreo180Treo270Palm VI Wireless M500/515Handh

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 37No application needed on thedevice other than Outlook forPocket PC.Vo

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 38WAP InterfaceIn Release 1.2 (March 2003) ,the 6510 Unified Messaging

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 397. Text–to-Speech6510 Unified Messaging uses a powerful engine to per

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 4Executive SummaryAs business and technology trends change both the way

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 408. Administration6510 Unified Messaging is controlled through an Adm

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 41LDAP Importer UtilityWhen deploying the 6510 system, tools such as th

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 42Flexible SchedulesEach feature can be applied based upon a schedule.

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 43Figure 20: Mailbox Options and SettingsCopy and Paste FunctionalityT

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 44Figure 21: Customized Mailbox OptionsAdditional Mailbox OptionsSome a

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 45• Mailboxes require a subscriber number and are protected by a numer

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 46- Whether or not the user is set up to retrieve messages through the

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 47Figure 22: Example Report – Calls Per Hour9. Fax ServicesThe 6510 Un

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 48• When a user calls in to the 6510 to listen to messages, the system

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 49• Users can designate other notification options (pager, cell phone,

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 56510 Unified Messaging Components6510 Unified Messaging can be separat

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 50distribution list. This list represents a group of vendors or clients

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 61. PBX Integration6510 Unified Messaging supports multiple PBX types

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 76510 Unified Messaging integrates with many different telephone system

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 8Figure 2: Audiotex/Voice Menu Utility These voice menus are used to c

Mitel Networks 6510 Unified Messaging General Information Guide - Issue 2 Page 9The 6510 Auto Attendant can screen callers, provide music or product m