Mitel TUI User's Guide

Messaging User GuideRelease 3.0MITELNuPoint Unified Messenger

Messaging User Guide4Setting Up Your MailboxWhen you access your mailbox for the first time, a user tutorial automatically activates. This tutorial gu

Setting Up Your Mailbox5PasscodeYou will always be prompted for your passcode before accessing your mailbox. The first time you access your mailbox, y

Messaging User Guide6Playing MessagesWhen you access your mailbox to retrieve your messages, the system tells you how many messages you have ("Yo

Playing Messages7While Listening to a MessageAt any time during message playback you canWhen You Have Finished Listening to a MessageAt the end of a m

Messaging User Guide8Give Give the message to another mailbox, distribution list, or off-system telephone number. The system will also give you the op

Making Messages9Making MessagesTo make a message, you must first access your mailbox by calling the system access number and entering your passcode. Y

Messaging User Guide10Review Replay the message.End Record Access message addressing options such as urgent delivery, future delivery, confidential, a

User Options11User OptionsThe user options menu allows you to listen to the user tutorial, change your greetings, record your name, and define your pa

Messaging User Guide12Distribution ListsA distribution list allows you to record a single message and then send it to a large number of people without

Record-A-Call Optional Feature13Record-A-Call Optional FeatureThe Record A Call feature allows you to use your NP-UM Voice system to record your telep

iiNOTICEThe information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MIT

Messaging User Guide14Recording using hard keys• To begin recording a call using hard keys, press the Record key that your System Admin-istrator has p

Fax Optional Feature15Fax Optional FeatureThe Fax feature allows you to manage fax messages that are sent to your mailbox, using the TUI. You can retr

Messaging User Guide16• Press to dial the number of a fax machine where you want the fax to be printed. Dial the number when prompted.• The system w

Fax Optional Feature17From Your Company Fax System1. From a fax phone, dial your company Fax system access number.2. When you hear the system greeting

Messaging User Guide18Making a Fax Message (With Voice)You can send a combined voice and fax message to a recipient’s mailbox, using a fax phone. You

Using Your PC for Fax Messages19Using Your PC for Fax MessagesYou can also use your PC to manage fax messages. The Fax feature allows you to add the F

Messaging User Guide20Sending a FaxFaxes can be sent using the NuPoint Fax Printer using any software with a Print function.If you wish, you can set u

Using Your PC for Fax Messages213. Click on the Delivery Options tab. . Figure 2: Delivery Options Taba. In the Recipients field, enter the list of re

Messaging User Guide22To Forward a Fax Message:• From the Messages tab in the Web View interface, click on the Forward Fax button to forward the messa

Using Your PC for Voice Messages23Using Your PC for Voice MessagesYou can install the Mitel Outlook Client Plug-in to use Microsoft Outlook 2007 to ma

Table of ContentsiiiIntroduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Messaging User Guide24To install the Outlook Client Plug-in1. Close Microsoft Outlook if you have it open. 2. If you have the Outlook Client Plug-in p

Using Your PC for Voice Messages2516. In the Unified Messaging Profile section, click Messaging Profile to enter your Mailbox and Passcode numbers. Th

Messaging User Guide264. Click OK.Configure Access to the Unified Messaging ProfileYou need to configure access to the Unified Messaging profile in or

Using Your PC for Voice Messages27The following buttons are available on the toolbar:• New: Creates a new voice message. This option is also available

Messaging User Guide28Play a Voice Message in OutlookIf the message playback settings are set to "Auto-play when previewing", simply highlig

Using Your PC for Voice Messages29Forward a Voice Message in OutlookYou can forward a voice message that you received in Outlook as an attachment to a

Messaging User Guide30refer to the NuPoint Unified Messenger Web View Help on http://edocs.mitel.com/UG/Index.htmlText-to-Speech (TTS) Optional Featur

Using Your PC for Voice Messages31Playing a Text-to-Speech MessageTo play a text-to-speech message:1. After accessing the Message System Choice menu,

Messaging User Guide32Speech Auto Attendant Optional FeatureThe NuPoint Unified Messenger Speech Auto Attendant (SAA) is a speech-enabled application

Speech Auto Attendant Optional Feature33• Disambiguation: The Speech Auto Attendant provides the ability to transfer calls to the operator for multipl

Messaging User GuideivRecording using softkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Messaging User Guide34Making CallsYou can use the Speech Auto Attendant to place calls either with voice commands or digit dialing. Placing a Call wit

Speech Auto Attendant Optional Feature35Cancelling a CallYou can cancel a call in progress in one of two ways.To cancel a call:• Say "Cancel"

Table of ContentsvLaunch Web View from Outlook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Tex

Messaging User Guidevi

Introduction1IntroductionAbout Your Voice MailMitel® NuPoint Unified Messenger™ allows you to manage your voice mail, Record-A-Call (RAC), fax, and Mi

Messaging User Guide2• Softkeys - Used to select many of the voice mail menu options. To select a menu option that appears in the telephone display, y

Accessing Your Mailbox3Accessing Your MailboxAll of your voice messages will reside in your personal "mailbox", which is passcode protected.