Mitel 5010 User Manual

USER GUIDEIP Phone5010M I T E L N E T W O R K S

-6- MAKING AND ANSWERING CALLS Make a call 1. Lift the handset. 2. If you want to use a Non-Prime Line, press a Line Appearance key. 3. Dial the num

-7- Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to se

-8- Speed Call - Personal To dial a stored personal Speed Call number: 1. Lift the handset. 2. Dial *58. 3. Enter an index number between 00 and 09.

-9- CALL HANDLING Hold To place a call on Hold: zPress Hold. To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To

-10- Conference To form a Conference when a two-party call is already in place, or to add another party to an existing Conference: 1. Press TRANS/CONF

-11- Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of

-12- Call Forward - Remote To forward calls from a remote station to your current location: 1. Press SUPERKEY. 2. Press # until "Call Forwarding

-13- Call Forward - End Chaining To ensure that calls do not get forwarded again by the destination number: 1. Lift the handset. 2. Dial 64. 3. Hang

-14- Messaging - Callback To leave a Callback Message on a telephone when you hear busy or ringback tone: z Press MESSAGE. To respond to a message wa

-15- USING ADVANCED FEATURES Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Account Code digits. 3. Press #. To enter

3300 ICP - 7.0

-16- Call Park The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any ext

-17- Call Pickup To answer a call that is ringing at another station in your Pickup Group: 1. Lift the handset. 2. Press the Pickup feature key. To

-18- Override To use Override when you encounter busy or DND tone: zPress the Intrude feature key. Paging To use Paging: 1. Lift handset. 2. Press t

-19- Headset Operation To enable Headset Operation: zPress the Headset feature key. To answer a call (when Auto Answer is disabled): zPress the flash

-20- Headset Operation (with Feature Control Switch) IMPORTANT NOTE: Mitel Networks Headsets with Feature Control Switch (PN9132-800-500-NA/9132-800-5

-21- Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belong to to as many

-22- Record a Call This feature uses your voice mail system to record your telephone conversations. Note: You may be required by law to inform the oth

-23- Hot Desking Hot Desking allows you to log into the telephone system from any phone designated as a Hot Desk phone. Simply log in at the phone usi

-24- Tag Call Tag Call allows you to signal that you are the victim of a threatening or malicious call. Using the tag, your system administrator or te

-25- Call History Call History keeps track of the names (if available) and telephone numbers of missed calls, answered incoming external calls, and ou

-i- Contents ABOUT YOUR PHONE1For Users on Resilient 3300 ICP Systems 2TIPS FOR YOUR COMFORT AND SAFETY2Don't cradle the handset! 2Protect your

-26- To delete all missed, answered, or outgoing call logs: 1. After selecting the type of logs you wish to delete, press the # key (Delete All). 2.

TM, ® Trademark of Mitel Networks Corporation. © Copyright 2006, Mitel Networks Corporation. All rights reserved.

-ii- CALL HANDLING9Hold 9Transfer 9Conference 10Conference Split 10Swap 10Call Forward 11Call Forward - Remote 12Call Forward - End Chaining 13Call Fo

-1- ABOUT YOUR PHONE The Mitel Networks 5010 IP has eight fixed-function keys ( SUPERKEY, MESSAGE, HOLD, CANCEL, TRANSFER/CONFERENCE, REDIAL, , ) and

-2- For Users on Resilient 3300 ICP Systems If during a call, you hear two beeps repeated every 20 seconds it means that your phone is switching to a

-3-

-4- Changing Handsets Your 5010 IP telephone is compatible with several specialty handsets. To remove the handset shipped with your set from the hands

-5- Speaker Volume Control To adjust the Speaker Volume when making an on-hook call or when listening to background music: zPress , or ) . Display C