Mitel ACD 2000 User Manual download pdf (Page 9)

The SuperKey and Softkeys

Softkeys are the six touch-sensitive keys appearing in the main display. The

labels on these keys change depending on the call status or feature being

accessed.

The SuperKey Function Key allows you to access the many features available

through the Softkeys. When you press the SuperKey the main display changes.

In particular, Softkey prompts in the lower half of the screen change. Prompts

appear only when they can be used and if they are available to you.

While you are in a SuperKey session, you may press the More... Softkey to

advance to the next display of Softkey prompts. To exit a SuperKey session,

press the SuperKey on once more.

Function Keys

The Function Keys are located between the main display and the personal keys.

A number of the SUPERSET 4150 features are accessed by using the Function

Keys on your telephone.

1. Hold Key (red key): for placing calls on hold.

2. SuperKey: for programming Personal Keys as Speed Call Keys,

accessing most set features, and displaying set information.

3. Speaker Key: for turning the set speaker on and off during handsfree

operation.

4. Microphone Key: for turning the microphone on or off (a privacy

feature) during a handsfree call.

5. Up Arrow and Down Arrow Keys: for changing the volume of the

handset receiver, the speaker, and the headset, the volume and pitch

of the ringer, and adjusting the contrast of the main display.

Feature Access Codes

Many features can be activated or disabled by Feature Access codes when no

Feature Keys are programmed for this purpose.

Contact your System Administrator for these and other Feature Access codes

available on your telephone system, or to have these features programmed into

your set’s Softkeys. Record your Feature Access codes in the Personal Directory

table at the end of this guide.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 ... 39 40

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Mitel ACD 2000 User Manual Page 9