Mitel Superset 4 User's Guide download pdf (Page 115)

GLOSSARY

Account Cobe

Code that you dial before or during a call in order

to log it for accounting purposes.

Camp-on

A feature allowing a user to wait on the line to

speak to a busy extension user. To indicate that he

has a waiting call, the busy user hears a double

beep for external calls and a single beep for

internal calls. When the busy user hangs up or

uses the SWAP CAMP ON feature on the SUPERSET

qTM set, the caller will be connected.

Central Office (CO)

A facility housing the public telephone switching

system and related equipment which provides

telephone service for customers

in a given

geographical area.

Class of Service (COS)

. A Class of Service determines what features a

telephone can access. When your telephone

system is programmed, the telephones are

assigned different Classes of Service.

Consultation Hold (Soft Hold)

Consultation Hold is temporary hold. On the

SUPERSET 4 set, a caller is put on Consultation

Hold by pressing TRANSKONF. The user then

activates other features or makes another call.

When you put a caller on Consultation Hold, the

call on hold rings your telephone if you hang up,

and is indicated by a flashing square in the upper

right corner of your display.

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Mitel Superset 4 User's Guide Page 115