Mitel SUPERSET 420 User Manual Page 3

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Add Another Party
You can set up a conference call for up to 5 people.
O Press TRANS/CONF.
The conference is put on temporary hold, and you hear
transfer dial tone.
O Call the next person.
Wait until the call is answered.
O Press TRANS/CONF again
to include everyone dialed so far.
Split a Conference
O Press Split.
The Main Display shows which party remains connected.
The other party is on hold.
O Press Trade Calls
to swap to the party that is on hold.
O Press TRANS/CONF
to re-establish the conference call.
Leave a Conference
O Replace the handset.
The other conferees remain connected to each other
CAMP ON
If you reach a busy extension and want to speak with
the person right away, you can signal that you are
waiting by remaining on the line. The busy extension
user hears a single or double beep, indicating that an
internal call is waiting. When the busy extension user
hangs up, his telephone rings. When the user
answers, you are connected.
Wait On a Busy Line
O If the extension you are calling is busy,
press Wait.
WAITING “nnnn” appears on the display.
O DO NOT replace the handset.
The called party hears Camp On tone on their telephone.
They can swap to your call, or, when they hang up, their
telephone will ring.
Intrude On a Busy Line
You can only intrude on a busy line if you have an
Intrude feature key programmed on your SUPERSET
420.
O Press the Intrude feature key*
to intrude on the conversation.
You will hear a warning tone and then be connected
to your call.
* See ‘‘Program Personal Keys’’ for instructions on how to
create a feature key.
CALLBACK
You can set up an “Automatic Callback” if you reach
a busy extension, or if there is no answer. If the line
is busy, the telephone system monitors the line and
rings you when the line becomes free. If there was
no answer, you are notified (your telephone rings)
when the user returns and next uses the telephone.
When you lift the handset, the previously
unanswered extension rings.
You can also use Automatic Callback if you receive
a busy signal when trying to access an outside line.
When the outside line becomes free, your telephone
rings. When you pick up the handset, the outside
number is dialed automatically.
Leave an Automatic Callback
O If the extension you are calling is busy,
or there is no answer, press Callback.
CALLBACK SET... appears briefly on the display.
O Replace the handset.
The Callback is set on the busy or unanswered
extension.
If the line was busy, your telephone will ring when the
called person hangs up.
If the line is unanswered, your telephone will ring
when the called person next uses the telephone and
hangs up.
CALL WAITING
Swap to a Waiting Call
While in a call, you may hear a Camp On tone,
indicating that someone is waiting to speak with you.
You can hang up and take the other call, or swap to
the waiting call, after warning your current caller.
O Press Trade.
Your current call is put on hold and you are connected to
the waiting call.
O Press Trade again
to put your new call on hold and swap back to your
original call.
CALL TRANSFER CONFERENCE CAMP ON CALLBACK CALL WAITING
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