Mitel 5760 VC User's Guide download pdf (Page 114)

Chapter 9 Telephony Exchange Functions

9-6 Mitel Networks 5760 VC User’s Guide

Call Pickup

If Call Pickup is activated for the 5700 VFA, you may answer videoconferencing

calls intended for other users. To do this, the 5760 VC must be given Pickup

Permission specifically for the other users by the administrator in the 5700 VFA

Administrator application.

In 5760 VC, you must enter a function code in order to pick up calls for other users.

This code may either be the default or defined by the administrator.

É To pick up a call

❑ In the LAN Manual Dialer, dial one of the following (bold values are

factory defaults)

For this feature Dial this number

For a specific

user

*19 (or other code number) followed by [specific

destination directory number]

Use to pick up a call that’s intended for another specific

user.

In a hypothetical scenario, suppose the conference room

was changed but the caller mistakenly calls the original

one. The party in the correct room can pick up that call

by entering the specific-pickup code and the original

destination number.

For example, *19751 will forward calls to user 751.

For any ringing

station

*17 (or other code number).

Use to pick up a call that’s intended for the longest-

ringing user for which you have pickup permission.

In a hypothetical scenario, suppose the conference room

was changed but the caller mistakenly calls the original

one. The party in the correct room can pick up that call

by entering the any-ringing-call pickup code.

After dialing, a “Call Rejected” message may appear. Click Cancel.

The Incoming Call notification then appears on the screen and you can

accept the call.

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Mitel 5760 VC User's Guide Page 114