Mitel Panther II 820 User Manual download pdf

Power: 120V AC/12V DC 500mA, UL listed adapter provided

Shipping Weight: 1.0 Kg (2.2 lbs)

Environmental: 0° C to 32° C (32° F to 90° F) with 5% to 95%

non-condensing humidity

Hook Switch Flash: 512 ms ± 50 milliseconds

Busy Detect Cadence: 200ms - 300ms or 450ms - 550ms on/off

Speed Dial Timing: 120ms on/off (typical) - normal, 60ms on/off

(typical) - fast

Answer Message Default Time-out: 6 seconds

Busy Message Default Time-out: 2.5 seconds

Message Length: 1 minute

Sampling Rate: 64K (equivalent)

Connections: (1) RJ11 jack, (1) 3.5mm (1/8”) tape jack, (1)

modular handset jack

• Non-volatile E memory - no batteries

required for memory retention during power

failures

• Remote or local recording

• Bilingual capabilities - allows menu selection

in two languages

• Programmable ring delay

• Professionally greets and processes calls

• Compatible with Centrex, PBX, Hybrid Key and

many electronic key systems with OPX or

single line station capabilities

• Stores up to (9) 16 digit speed dial numbers

and (1) 32 digit number

• Processes approximately four calls per minute

(stack as many units as necessary for larger

capacity)

• Record announcements with a standard carbon

handset or tape player

• Separate announcements for greeting/menu

selection, confirmation and busy extension

• Blocks 8+ and 9+ dialing

• Touch Tone interruptible announcement

• Default speed dial position for non Touch Tone

phones

• CPC detection

The ACA-1A Automated Attendant provides a

professional solution for increasing call handling

capacity without adding costly staff. The ACA-

1A answers promptly and courteously and allows

callers to route themselves, with a Touch Tone

phone, to an extension or department. Callers

can interrupt the message at any time by

message

Affordable, User-Friendly Auto-Attendants

For Centrex, PABX and Many Key Systems

VIKING©

Technical Practice

Telecommunication Peripheral Products

ACA-1A

Single Port Automated

Call Attendant

March 11, 1999

100

Features Applications

Sales...(715) 386 - 8861

Made in the U.S.A.

Specifications

• Increase call capacity without adding staff

• Operator back-up during high-traffic hours

• Use as the first level of a multi-level announcer

with additional ACA-1A’s

The ACA-1A is a single-port Automated Attendant with a user recordable digital voice

announcer. One minute of non-volatile digital memory is available to provide a

greeting and a menu of up to 10 departments or extensions.

http://www.VikingElectronics.com

[email protected]

dialing a single digit or extension. Callers without Touch Tone phones default to a live

attendant.

This product does not eliminate the possibility of toll fraud! To further protect against fraudulent calls, use with a

TR-1 toll restrictor (Fax Back Document 705).

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Summary of Contents

Page 1 - Technical Practice

Power: 120V AC/12V DC 500mA, UL listed adapter providedShipping Weight: 1.0 Kg (2.2 lbs)Environmental: 0° C to 32° C (32° F to 90° F) with 5% to 9

Page 2 - ACA-1A Compatibility

YesYesYesYes YesYesYesNoYesNoNoNoYesNoYesYesYesYesYesNoYesNoNoYesYesYesYesYesYesNoYesYesYesYesYesYesYesYesYesNoNoYesNo YesYesYesNoNoNoYesNoNoNoYesYesY

Page 3 - Programming

InstallationA. Behind a PABX or Electronic Key SystemB. Behind Centrex Telephone Lines Note: Use ground start lines for fastest call processin

Page 4 - E. DIP switch programming

5. Unprogrammed Memory Positions Unused speed dial memory positions should be programmed to duplicate memory position 00.6. Extension Numbers that

Page 5 - Recording Tips & Hints

a. Access the programming mode (see section B.).b. Enter Q1, wait for the start tone, then begin speaking. When finished, enter any Touch Tone.c.

Page 6 - Optional Software

Printed in the U.S.A.ZF300990 Rev ADue to the dynamic nature of the product design, the information contained in this document is subject to change wi