Mitel 3300 Troubleshooting Guide Page 170
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- Table of contents
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3300 ICP Technician’s Handbook
MXe and MXe Server
Identifying the Components
Figure 27, below, shows the MXe II controller without a PATA RAID
controller or APC-MXe board installed.
Figure 27: MXe II Controller with Top Cover Removed
Figure 28, below, shows the MXe III controller without a SATA RAID
controller installed.
CAUTION: To prevent ESD damage to the equipment:
(1) Ensure that the system is grounded before you install a
card.
(2) Whenever you handle cards, wear an anti-static strap
(attached to the cabinet).
(3) When removing cards from the cabinet, immediately place
them in an anti-static bag.
MXe CARRIER BOARD
STRATUM 3 CLOCK
MODULE
MXe CARRIER BOARD
RETAINING SCREW
POWER CABLES
ANALOG MAIN
BOARD (AMB)
INTERCONNECT CARD
- Technician’s Handbook 1
- Chapter 1 : Getting Started 3
- Chapter 2 : Initial Setup 3
- Chapter 5 : Maintenance 5
- Table of Contents 7
- Appendix D : Status LEDs 8
- Appendix E : FRU Part Numbers 8
- Getting Started 11
- Purpose of This Handbook 13
- Start Here Guide 15
- Initial Setup 16
- Install Hardware 16
- Program System 16
- Install System Software 16
- Maintain System 17
- About the 3300 ICP 18
- Contacting Mitel 19
- Connect PC to Controller 23
- Power Up the Controller 24
- MXe Server 24
- Before You Begin 25
- Connect Laptop PC 26
- Setting your DNS Server IP 34
- Verify the Connections 34
- Enable Licenses and Options 39
- Tool (Rel 6.0 or later) 41
- Installer Tool 44
- Administration Tool 45
- Installation and Programming 49
- (with an Ethernet L2 Switch) 53
- Remove Controller Cover 57
- Install Controller Modules 58
- Install Controller Hardware 61
- Rack Mount the Controller 61
- CX II and CXi II 65
- (see Step 9 below) 69
- BRI Network Services Unit 70
- Installing SX-200 Bays 72
- CIM Connection 73
- FIM Connection 73
- Install Telephones 74
- Program 5485 IP Paging Unit 76
- Register an IP Device 78
- Configure NSU via IMAT 83
- Program NSU from IMAT 85
- LS Trunk Selection in the UK 88
- Music on Hold operation 90
- Software Installation 103
- Upgrade System Software 104
- Page 1 of 2 106
- Resume an Online Upgrade 107
- Offline Upgrade 108
- Cluster or Dimension Changes 113
- Selection (continued) 114
- (CX II/CXi II) 115
- Dimensions 120
- Apply a Software Patch 121
- Maintenance 125
- Check System 127
- Maintain VoIP Security 128
- View Logs 129
- Collecting System Logs 130
- Collecting System Lockup Logs 131
- Downloading MXe Server Logs 132
- Detect Device Moves for E911 133
- Page 2 of 3 134
- Page 3 of 3 135
- Detecting Device Moves 136
- Analyze IP Phone Issues 137
- Disable Tool Analysis 138
- Power Down the Controller 139
- Perform a System Reset 139
- Back Up a Database 140
- Verifying the Backup 141
- Restore a Database 142
- Database Restore Procedure 143
- Verify the Restore 144
- Export Configuration Data 149
- Import Configuration Data 150
- (CXi/CXi II) 155
- Recover MXe Server 156
- Configure MAS Parameters 159
- Install and Replace Units 167
- Component Replacement Notes 169
- MXe and MXe Server 170
- PRE-FORMED 172
- IDE CABLE 172
- Page 2 of 2 177
- Controller Modules 178
- AX Controller 179
- Stratum 3 Clock Module 183
- Analog Main Board 185
- CX II/CXi II 188
- Analog Option Board 189
- Application Processor Card 194
- APC-CX(i) 198
- APC Hard Drive (CX/CXi) 202
- Housekeeping 204
- Cable 204
- Housekeeping cable 208
- E2T or RTC Processor 212
- Hard Drives 215
- MXe III (Two Hard Drives) 225
- Fan Complex 228
- Power Supply Unit 231
- Redundant Power Supply 232
- RAID Controllers 233
- MXe III 236
- Line Cards 241
- Controller Card (AX) 242
- Flash Cards (AX) 243
- 512MB Flash 1 card present 244
- Memory Module (CX, CXi, AX) 245
- Install Cabinet FRUs 246
- Hardware Reference 247
- System Configurations 249
- Controller Hardware Details 250
- Controller Cabinet Numbering 257
- T1/E1 Combo Card 258
- Dual T1/E1 Framer 260
- Quad BRI Framer 260
- Controllers) 261
- Board Pinouts (continued) 262
- Line Cards (AX Controller) 263
- Controller Alarm Port Pinouts 263
- Network Services Units 264
- Table 33: Quad 266
- or Single CIM Port Connector 266
- (Controller and ASU) 266
- Unused Unused 267
- BRI NSU DIP Switch Settings 269
- BRI NSU 269
- Analog Services Unit 270
- Card Type Latch Color 271
- 4 + 12 Port Combo Green 271
- Connector Pinout 272
- Connector Pinout (continued) 273
- 5485 IP Paging Unit 276
- SX-200 Bay 277
- Installation Planner 279
- Reserved IP Addresses 281
- Networking 282
- WAN Requirements 283
- Other Considerations 283
- Installation 285
- DHCP Configuration Settings 286
- Page 1 of 3 289
- Server (Rel 7.0 and later) 294
- IP Phone Settings 296
- Telephone Programming Guide 296
- Increasing DSP Resources 297
- About the DSP II Module 298
- DSP Resources 300
- DSP Resources (continued) 301
- DSP Notes 306
- Appendix C 309
- DHCP Server Settings 311
- Configurations 2 and 3 314
- Firewall/Port Forwarding 317
- PPTP Remote Access 317
- AX Configuration Procedures 322
- Default VLAN 1 324
- Voice VLAN 324
- VLAN Routing 325
- MXe/AX/CXi/CXi II IP Settings 328
- Using a CXi/CXi II ICP 329
- Using an MXe or AX ICP 330
- Online Help 331
- Voice Only Networks 332
- Voice and Data Networks 333
- Windows 2000 FTP Server 336
- Status LEDs 339
- Controller LEDs 342
- (page 345) 343
- (page 336) 344
- CX II/CXi II) 346
- Hard Drive or Flash Activity 346
- RAID Controller 347
- LAN Ethernet Ports 351
- CIM, Embedded and Quad MMC 352
- Controller Alarm 352
- MXe/MXe Server, AX) 354
- Power Supply Unit LEDs 355
- Dual T1/E1 Framer Module 355
- Quad BRI Framer Module 357
- Network Services Unit LEDs 359
- Universal NSU LED States 360
- NSU Card Status 361
- R2 NSU LED States 361
- Figure 155: BRI NSU LEDs 362
- BRI NSU LED States 363
- Analog Services Unit LEDs 364
- Universal ASU LS Circuit LEDs 365
- ASU II Card LEDs 366
- IP Device LEDs 367
- Peripheral Cabinet LEDs 368
- Circuit Status LEDs 369
- SX-200 Bay LEDs 370
- Table 100: FIM or LEDs 371
- Table 99: BCC III LEDs 371
- Digital Services Unit LEDs 373
- DSU PRI and R2 Card LEDs 375
- In-Line Power Unit LEDs 376
- Power Unit Alarm 377
- Power Unit Port Status 377
- FRU Part Numbers 379
- Hardware Part Numbers 381
- Part Number Description 382
- Services Units 383
- Power Units 383
- Consoles 384
- SX-2000 Cabinets and Cards 384
- SX-200 Bays 387
- Software Part Numbers 388
- Appendix F 391
- System Parameters 393
- Encryption Support 394
- IP Set Features 395
- IP Phone Power Consumption 396
- Capacity 397
- System Capacity 399
- Older Hardware and Software 403
- Release 7.0) 407
- Point, integer value 409
- Migrate SX-2000 PBX Hardware 414
- Peripheral Cabinet 417
- Digital Service Unit (DSU) 417
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