Mitel 3300 Troubleshooting Guide Page 212
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3300 ICP Technician’s Handbook
E2T or RTC Processor
To add or replace an E2T or RTC processor in an MXe or MXe
Server:
1. Access the main board; see “Accessing the MXe Carrier Board” on
page 163.
2. Tilt the back of the chassis up several inches, reach underneath the
MXe carrier board and then do one of the following:
• For the MXe II, disconnect the IDE interconnect cable from the
RTC (host) IDE connector (see Figure 69).
Figure 69: Disconnecting the IDE Interconnect Cable - MXe II/Server
• For the MXe III, disconnect the I2C and SATA cables from the hard
drive backplane (or RAID controller if installed), and then
Tip:Refer to the 3300 ICP Engineering Guidelines to determine when a
second processor is necessary in the MXe.
Tip:The MXe Server ships with both E2T and RTC as standard equipment.
CAUTION: If you are replacing an RTC in an MXe or MXe
Server running 8.0+ software, you may need to change the
bootline from /partition1/RTC8260 to /partition4/RTC8260.
- Technician’s Handbook 1
- Chapter 1 : Getting Started 3
- Chapter 2 : Initial Setup 3
- Chapter 5 : Maintenance 5
- Table of Contents 7
- Appendix D : Status LEDs 8
- Appendix E : FRU Part Numbers 8
- Getting Started 11
- Purpose of This Handbook 13
- Start Here Guide 15
- Initial Setup 16
- Install Hardware 16
- Program System 16
- Install System Software 16
- Maintain System 17
- About the 3300 ICP 18
- Contacting Mitel 19
- Connect PC to Controller 23
- Power Up the Controller 24
- MXe Server 24
- Before You Begin 25
- Connect Laptop PC 26
- Setting your DNS Server IP 34
- Verify the Connections 34
- Enable Licenses and Options 39
- Tool (Rel 6.0 or later) 41
- Installer Tool 44
- Administration Tool 45
- Installation and Programming 49
- (with an Ethernet L2 Switch) 53
- Remove Controller Cover 57
- Install Controller Modules 58
- Install Controller Hardware 61
- Rack Mount the Controller 61
- CX II and CXi II 65
- (see Step 9 below) 69
- BRI Network Services Unit 70
- Installing SX-200 Bays 72
- CIM Connection 73
- FIM Connection 73
- Install Telephones 74
- Program 5485 IP Paging Unit 76
- Register an IP Device 78
- Configure NSU via IMAT 83
- Program NSU from IMAT 85
- LS Trunk Selection in the UK 88
- Music on Hold operation 90
- Software Installation 103
- Upgrade System Software 104
- Page 1 of 2 106
- Resume an Online Upgrade 107
- Offline Upgrade 108
- Cluster or Dimension Changes 113
- Selection (continued) 114
- (CX II/CXi II) 115
- Dimensions 120
- Apply a Software Patch 121
- Maintenance 125
- Check System 127
- Maintain VoIP Security 128
- View Logs 129
- Collecting System Logs 130
- Collecting System Lockup Logs 131
- Downloading MXe Server Logs 132
- Detect Device Moves for E911 133
- Page 2 of 3 134
- Page 3 of 3 135
- Detecting Device Moves 136
- Analyze IP Phone Issues 137
- Disable Tool Analysis 138
- Power Down the Controller 139
- Perform a System Reset 139
- Back Up a Database 140
- Verifying the Backup 141
- Restore a Database 142
- Database Restore Procedure 143
- Verify the Restore 144
- Export Configuration Data 149
- Import Configuration Data 150
- (CXi/CXi II) 155
- Recover MXe Server 156
- Configure MAS Parameters 159
- Install and Replace Units 167
- Component Replacement Notes 169
- MXe and MXe Server 170
- PRE-FORMED 172
- IDE CABLE 172
- Page 2 of 2 177
- Controller Modules 178
- AX Controller 179
- Stratum 3 Clock Module 183
- Analog Main Board 185
- CX II/CXi II 188
- Analog Option Board 189
- Application Processor Card 194
- APC-CX(i) 198
- APC Hard Drive (CX/CXi) 202
- Housekeeping 204
- Cable 204
- Housekeeping cable 208
- E2T or RTC Processor 212
- Hard Drives 215
- MXe III (Two Hard Drives) 225
- Fan Complex 228
- Power Supply Unit 231
- Redundant Power Supply 232
- RAID Controllers 233
- MXe III 236
- Line Cards 241
- Controller Card (AX) 242
- Flash Cards (AX) 243
- 512MB Flash 1 card present 244
- Memory Module (CX, CXi, AX) 245
- Install Cabinet FRUs 246
- Hardware Reference 247
- System Configurations 249
- Controller Hardware Details 250
- Controller Cabinet Numbering 257
- T1/E1 Combo Card 258
- Dual T1/E1 Framer 260
- Quad BRI Framer 260
- Controllers) 261
- Board Pinouts (continued) 262
- Line Cards (AX Controller) 263
- Controller Alarm Port Pinouts 263
- Network Services Units 264
- Table 33: Quad 266
- or Single CIM Port Connector 266
- (Controller and ASU) 266
- Unused Unused 267
- BRI NSU DIP Switch Settings 269
- BRI NSU 269
- Analog Services Unit 270
- Card Type Latch Color 271
- 4 + 12 Port Combo Green 271
- Connector Pinout 272
- Connector Pinout (continued) 273
- 5485 IP Paging Unit 276
- SX-200 Bay 277
- Installation Planner 279
- Reserved IP Addresses 281
- Networking 282
- WAN Requirements 283
- Other Considerations 283
- Installation 285
- DHCP Configuration Settings 286
- Page 1 of 3 289
- Server (Rel 7.0 and later) 294
- IP Phone Settings 296
- Telephone Programming Guide 296
- Increasing DSP Resources 297
- About the DSP II Module 298
- DSP Resources 300
- DSP Resources (continued) 301
- DSP Notes 306
- Appendix C 309
- DHCP Server Settings 311
- Configurations 2 and 3 314
- Firewall/Port Forwarding 317
- PPTP Remote Access 317
- AX Configuration Procedures 322
- Default VLAN 1 324
- Voice VLAN 324
- VLAN Routing 325
- MXe/AX/CXi/CXi II IP Settings 328
- Using a CXi/CXi II ICP 329
- Using an MXe or AX ICP 330
- Online Help 331
- Voice Only Networks 332
- Voice and Data Networks 333
- Windows 2000 FTP Server 336
- Status LEDs 339
- Controller LEDs 342
- (page 345) 343
- (page 336) 344
- CX II/CXi II) 346
- Hard Drive or Flash Activity 346
- RAID Controller 347
- LAN Ethernet Ports 351
- CIM, Embedded and Quad MMC 352
- Controller Alarm 352
- MXe/MXe Server, AX) 354
- Power Supply Unit LEDs 355
- Dual T1/E1 Framer Module 355
- Quad BRI Framer Module 357
- Network Services Unit LEDs 359
- Universal NSU LED States 360
- NSU Card Status 361
- R2 NSU LED States 361
- Figure 155: BRI NSU LEDs 362
- BRI NSU LED States 363
- Analog Services Unit LEDs 364
- Universal ASU LS Circuit LEDs 365
- ASU II Card LEDs 366
- IP Device LEDs 367
- Peripheral Cabinet LEDs 368
- Circuit Status LEDs 369
- SX-200 Bay LEDs 370
- Table 100: FIM or LEDs 371
- Table 99: BCC III LEDs 371
- Digital Services Unit LEDs 373
- DSU PRI and R2 Card LEDs 375
- In-Line Power Unit LEDs 376
- Power Unit Alarm 377
- Power Unit Port Status 377
- FRU Part Numbers 379
- Hardware Part Numbers 381
- Part Number Description 382
- Services Units 383
- Power Units 383
- Consoles 384
- SX-2000 Cabinets and Cards 384
- SX-200 Bays 387
- Software Part Numbers 388
- Appendix F 391
- System Parameters 393
- Encryption Support 394
- IP Set Features 395
- IP Phone Power Consumption 396
- Capacity 397
- System Capacity 399
- Older Hardware and Software 403
- Release 7.0) 407
- Point, integer value 409
- Migrate SX-2000 PBX Hardware 414
- Peripheral Cabinet 417
- Digital Service Unit (DSU) 417
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