Mitel 5215 User Manual

USER GUIDE

-6- Language Change To change the display language: 1. Press SUPERKEY. 2. Press # until "Language?" appears. 3. Press *. 4. Press *. 5.

-7- Redial - Saved Number To save the last number that you manually dialed: 1. Lift the handset. 2. Dial **79. To Redial a saved number: 1. Lift the

-8- Speed Call - Personal To dial a stored personal Speed Call number: 1. Lift the handset. 2. Dial *58. 3. Enter an index number between 00 and 09.

-9- Group Listen With Group Listen you can carry on a conversation using the handset or headset while allowing others nearby to listen to the person a

-10- Attendant Call Hold - Remote Retrieve To retrieve a call placed on Hold by the attendant: 1. Lift the handset. 2. Dial *23. 3. Dial the digits

-11- Conference Split To Split a Conference and speak privately with the original party: 1. Press TRANS/CONF. 2. Dial *41. Swap To call another part

-12- Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of

-13- Call Forward - Remote To forward calls from a remote station to your current location: 1. Press SUPERKEY. 2. Press # until "Call Forwarding

-14- Call Forward - End Chaining To ensure that calls do not get forwarded again by the destination number: 1. Lift the handset. 2. Dial 64. 3. Hang

-15- Messaging - Callback To leave a Callback Message on a telephone when you hear busy or ringback tone: z Press MESSAGE. To respond to a message wa

3300 ICP - 7.0

-16- USING ADVANCED FEATURES Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Account Code digits. 3. Press #. To enter

-17- Call Park The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any ext

-18- Call Pickup To answer a call that is ringing at another station in your Pickup Group: 1. Lift the handset. 2. Press the Pickup feature key. To

-19- Override To use Override when you encounter busy or DND tone: zPress the Intrude feature key. Paging To use Paging: 1. Lift handset. 2. Press t

-20- Handsfree Operation To use Handsfree Operation to make calls: 1. If you want to use a Non-Prime Line, press a Line Appearance key. 2. Dial the n

-21- Headset Operation To enable Headset Operation: zPress the Headset feature key. To answer a call (when Auto Answer is disabled): zPress the flash

-22- Headset Operation (with Feature Control Switch) IMPORTANT NOTE: Mitel Networks Headsets with Feature Control Switch must be installed in the dedi

-23- Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belong to to as many

-24- Record a Call This feature uses your voice mail system to record your telephone conversations. Note: You may be required by law to inform the oth

-25- Hot Desking Hot Desking allows you to log into the telephone system from any phone designated as a Hot Desk phone. Simply log in at the phone usi

-i- Contents ABOUT YOUR PHONE1Using the 5215 IP Phone in Remote Mode 3About Feature Access Codes 3For Users on Resilient 3300 ICP Systems 3TIPS FOR Y

-26- Tag Call Tag Call allows you to signal that you are the victim of a threatening or malicious call. Using the tag, your system administrator or te

-27- Call History Call History keeps track of the names (if available) and telephone numbers of missed calls, answered incoming external calls, and ou

-28- To delete all missed, answered, or outgoing call logs: 1. After selecting the type of logs you wish to delete, press the # key (Delete All). 2.

TM, ® Trademark of Mitel Networks Corporation. © Copyright 2006, Mitel Networks Corporation. All rights reserved.

-ii- CALL HANDLING9Hold 9Attendant Call Hold - Remote Retrieve 10Transfer 10Conference 10Conference Split 11Swap 11Call Forward 12Call Forward - Remot

-1- ABOUT YOUR PHONE The Mitel Networks 5215 IP phone has ten fixed-function keys ( SUPERKEY, MESSAGE, HOLD, CANCEL, TRANS/CONF, REDIAL, SPEAKER, MICR

-2- 1. Display 2. Message Waiting Indicator 3. Fixed-Function Keys 4. Volume Control 5. Programmable Feature Keys IMPORTANT NOTE FOR HEADSET US

-3- Using the 5215 IP Phone in Remote Mode Remote Mode allows the 5215 IP Phone to be used in the home or in other locations away from the office. For

-4- Protect your hearing Your phone has a control for adjusting the volume of the handset receiver or headset. Because continuous exposure to loud sou

-5- CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the set is ringing: zPress , . To adjust the Ringer Pitch while the set i