Mitel 5235 User Manual download pdf (Page 25)

Call Handling

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3. Call the party to whom you want to transfer the call, and then do one of the

following:

• To talk to this party, wait until the connection is established, speak to the party,

press

(TRANS/CONF) or press TRANSFR and then hang up. This is an

Attended Call Transfer.

• To transfer the call without speaking to this party, immediately press

(TRANS/CONF) or press TRANSFR and then hang up. The held call will be

transferred to the call in progress. This is an Unattended Call Transfer.

• To cancel the transfer, press

(CANCEL). You are returned to the held call.

Transfer a Call to a Third Party Already on Hold

1. While on a call, press (TRANS/CONF). The call is put on hold.

2. Press the Line key of the call on hold, and then press

(TRANS/CONF).

3. Hang up.

Conference Call (Three-Way)

When two parties are connected on a call, either of those parties can originate a three-

way conference by adding a third party to the call in progress. Once three parties are

connected, no more parties can be added to that call.

A party can be involved in more than one three-way conference call at a time, but the

calls cannot be merged. For example, A and B are on a call. A adds C to create three-

way conference call ABC. B adds D to the call with A to make conference call ABD. ABC

and ABD remain separate– D is not added to conference call ABC.

Note: During a conference call, any party can perform a call transfer when one line on

the phone that initiated the conference call is not in use. For call transfer

information, see Call Transfer on page 18.

Add a Third Party to a Call in Progress

1. Press (TRANS/CONF). The current call is put on hold.

2. Press a free Line key, and then do one of the following:

• Dial the number.

• Press a Speed Dial key.

• Press REDIAL.

3. Press DIAL.

4. When the new party answers, press the CONF softkey. The call put on hold in step

1 is connected to the call in progress.

Note: If the new party does not answer, press

(CANCEL) twice to return to the held

party.

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