Mitel 1000 guide Technical Information Page 104
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- Table of contents
- TROUBLESHOOTING
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Technician’s Handbook
94
FIRmware KILL PLID <plid>
Updates the firmware on all devices at the specified PLID
(that support firmware download).
FIRmware KILL SET <set type>
Updates the firmware on all devices of a specific type (that
support firmware download). For example, FIRmware KILL
SET 4025.
Identifying Cards
PROM <plid>
Gives the card type, revision number, and time and place of
manufacture for the card at the specified PLID.
Checking for Mass Storage Subsystem Errors
MSSstats
Lists the hard and soft errors against the mass storage
devices.
Loading Software into a Card’s Processor
LOAd <plid>
Loads software into the processor in the specified card slot.
LOAd Controllers
(Introduced in P17.6.4)
Loads software into all peripheral processors, digital service
units, DNI cards, and attendant consoles.
- TECHNICIAN’S HANDBOOK 1
- Chapter 2: Installation 3
- Chapter 3: Programming 4
- Technician’s Handbook 10
- Chapter 1 11
- About This Handbook 11
- Important Safety Instructions 14
- Additional Information 14
- Chapter 2 17
- Installation 17
- Cabinet Card Layouts 19
- DSU Cabinet Card Layout 26
- Circuit Cards 30
- DSU Cards 32
- Control Cards 33
- Card Settings 34
- S8) as follows: 36
- Figure 9: OPS Line Card 36
- Figure 10: Dual E1 PRI Card 38
- Peripheral Interface Cabling 39
- Chapter 3 55
- Programming 55
- Handling 57
- Programming Printer Ports 58
- SUPERCONSOLE 1000 59
- Printer Port 59
- DATASET Printer Port 61
- Single Line Telephones 62
- Multiline Telephones 65
- Programmable Key Module 66
- Upgrade a PKM 66
- Attendant Consoles 67
- Moving a Telephone User 71
- Swapping Users’ Telephones 72
- Programming Call Rerouting 73
- Programming Trunks 75
- Analog Non-dial-in Trunk 76
- DISA Dial-in Trunk 77
- DISA Non-dial-in Trunk 78
- Digital Trunk 78
- Programming Automatic Route 81
- Selection (ARS) 81
- Chapter 4 85
- Maintenance Commands 85
- Basic Commands 87
- Changing the Password 88
- Resetting Usernames 88
- Displaying Usernames 88
- Changing the Baud Rate 90
- Printing to LPR3 91
- Printing a CDE Form 91
- Checking the Print Queue 93
- Cancelling a Print Job 93
- Creating a Catalog 94
- Displaying Catalogs 94
- Troubleshooting Commands 95
- Setting Alarm Thresholds 96
- Testing Circuits 98
- Reading Maintenance Logs 99
- Printing Maintenance Logs 100
- Deleting Log Entries 100
- Checking the Log Parameters 100
- Main Control Commands 101
- Identifying Cards 104
- Testing PCM Links 105
- Collecting Traffic Data 106
- Displaying Traffic Files 107
- Database Commands 108
- Partitioning and Joining 111
- Formatting a Volume 114
- Peripheral Devices Commands 115
- (Introduced in P07.2.1) 116
- Deleting Telephone Users 117
- Changing an Extension Number 117
- Digital Trunk Commands 118
- Settings 121
- Commands 121
- Chapter 5 123
- Troubleshooting and 123
- Identifying Faults 125
- Flowchart 1: Getting Started 126
- Flowchart 1: Continued 127
- Flowchart 2: Continued 129
- Troubleshooting and Repair 131
- Troubleshooting 131
- Flowchart 4: Continued 132
- Flowchart 5: Continued 134
- Fixing Database Errors 138
- Don’t Match 142
- Power-down Procedures 146
- Powering Down the DSU Nodes 147
- Power-up Procedures 148
- Powering Up the DSU Nodes 149
- Formatting the Hard Disk 150
- Replacing Circuit Cards 156
- DS1/CEPT I or II Cards 160
- Chapter 6 163
- Routine Maintenance 163
- Is the System Healthy? 165
- Is the System Secure? 166
- Checking a Redundant System 168
- Making Your System Secure 170
- RSD Copier Functionality 172
- Device (RSD) 173
- Making a DATA SAVE Backup 174
- Data Restore or Data Convert? 178
- RSD or Tape? 178
- Before You Begin 179
- Performing a Software Upgrade 180
- RSD 5 min 182
- Tape 60 mi 182
- RSD 15 mi 184
- – Load DNI line cards. Enter: 187
- – Enter: 187
- RSD 20 min 191
- Tape 60 min 191
- RSD 15 min 194
- – Proceed to the next step 202
- Performing an Option Upgrade 204
- Index of Maintenance Commands 213
- E-Doc Tips 225
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