Mitel 8500 manuals

Mitel 8500 Instruction Manual (502 pages)

Brand: Mitel | Category: Telephones | Size: 6.84 MB |

Reference Manual

Mitel 5000

FCC Regulations

Safety Regulations

Save These Instructions

Limited Warranty

Secure Socket Layer

Network Security Statement

Contents

Page x Mitel

Page xii Mitel

Page xiii

Page xiv Mitel

Page xvi Mitel

Page xvii

Chapter 9: Endpoints 9-1

Index I-1

Page xxi

Page xxii Mitel

Page xxiii

Page xxv

Page xxvi Mitel

Page xxvii

New Features

System Features

Diagnostics Features

Endpoint Features

Mitel NuPoint Messenger

New Licenses

New Alarms

SIP Peer Diagnostics Page

Trunk Diagnostics Page

MOH Files Page

Modified AWS Pages

Onboard Modem Page

System Overview

Operational Requirements

Mitel Memory Card

Mitel CS-5200

Mitel CS-5400

Mitel 5000 Base Server

Chapter 2: System Overview

Digital Expansion Interface

Processor Module

Trunk Modules

Digital Endpoint Module

Single Line Modules

Types of Software Features

Software License Features

Attendant Features

Automatic Route Selection

Chapter 3: System Features

ARS on a Network

Attendant Recall

System Time Adjustments

Interaction with SMDR

Caller ID Forwarding

Caller ID for Line Type

Network Considerations

Extension Lists

Fax Over Internet Protocol

House Phone

Call Cost Accounting

Remote Configuration

System Health Report

Network Features

Resource Allocation

100

Chapter 4: Network Features

101

Private IP Networking

101

Resource Reservation

102

Conference

103

Background Music

103

Barge-in

103

Basic Voice Mail (BVM)

103

Emergency/911

104

Forward and System Forward

104

All-Ring Hunt Groups

104

IP Device Resource Manager

105

Data Connections

106

Audio Connections

106

DTMF Configuration

107

Diagnostics

108

Automatic NAT Detection

109

Public Network Local Network

110

P2P Audio

111

NTP Support

112

System Manager Support

112

Trunks and Trunk Features

113

Page 5-2 Mitel

114

Introduction

115

Trunk Access Codes

118

Trunk Features

118

Answer Feature Code

119

Caller ID, DNIS, and ANI

119

Endpoint Displays

120

Day and Night Modes

122

Direct Inward System Access

122

DTMF or Dial-Pulse Signaling

123

Emergency Calls

124

Ten Emergency Numbers

126

Calling Party Number Field

126

Trunk Management

128

Nodes and Node Trunk Groups

129

Call Routing Tables

134

Call Routing on a Network

135

Ring-in Destination Example

137

Toll Restriction

139

Absorbed Digits

142

Equal Access

143

Non-Programmable Wildcards

146

Loop Start Trunks

147

T1/E1 Spans and PRI

148

DID/DDI Trunks

150

Primary Rate B-Channel

152

E&M Trunk Signaling

154

OPX Disconnect Flag

155

End User Features

157

Page 6-2 Mitel

158

Page 6-3

159

Page 6-4

160

User Feature Information

161

Account Codes

162

Automatic Call Access

163

Call Logging

164

Idle Menu Display

165

Main Menu Display

165

Call Logging Displays

165

Missed Calls

166

Call Screening

168

Call Waiting

169

Conference Calls

170

Default Endpoint

171

Chapter 6: End User Features

172

Do-Not-Disturb

173

DND on a Network

174

DND Override

174

Forwarding – Call Forwarding

175

FWD Button and Menu Buttons

176

Forward to an Outside Number

176

Forward to the Message Center

177

Forward to an Attendant

177

Forward to Voice Mail

177

Forward to E-mail

177

Hunt Group Forwarding Points

180

System Forward Enable/Disable

183

Group Listen

184

Hookflash [Recall]

185

Hunt Groups

185

Hunt Group Call Distribution

186

Hunt Group Call Processing

187

Hunt Group Timers

189

Recall Destination Endpoints

189

UCD Hunt Groups

190

ACD Hunt Groups

191

ACD Agent ID

192

ACD Agent Login/Logout

192

Automatic Connect Flags

193

ACD Agent Wrap-Up Timer

193

Remote ACD Hunt Groups

194

Operational Changes

195

Analog Voice Mail Hunt Group

196

Stations

198

Agent Help

199

Group Call Pick-Up

202

Intercom Calls

203

Receiving Intercom Calls

204

Placing Intercom Calls

204

Messages

205

Microphone Mute

206

Intelligent Directory Search

207

Multilingual Capability

210

Trunk Language

211

Voice Processing

212

On-Hook Monitoring

217

Outside Calls

217

Receiving Outside Calls

218

Paging Setup

219

Record-A-Call

220

Redirect Call

222

Reminder Messages

223

Remote Programming

224

Speed Dial

225

Station Speed Dial

226

Transfer – Call Transfer

227

Transfer Timers

228

Transfer to Ring

229

Transfer to Hold

229

Transfer Recalls

229

Transfer – Reverse Transfer

229

Voice Processing Features

231

Page 7-2 Mitel

232

Supporting Documentation

234

BVM Voice Processing System

235

BVM Forward to E-Mail

238

Interaction Between Systems

239

VPIM Networking

241

TCP/IP Networking

241

Network Operation Overview

242

Time Slot Groups

243

Automated Attendant

245

Automated Attendant Uses

246

Voice Processing Applications

247

Call Routing Announcements

248

Digit Translation Nodes

253

Mailboxes

259

Group Lists

261

Transfer Methods

262

Retry Call Attempts

264

Notification Numbers

265

Sample Pager Programming

265

Sample Notification Cascade

266

Directories

268

Locating a Name

269

Accepting a Name

270

Music-On-Hold Parameters

271

Unified Messaging OSE

272

Automatic Fax Detection

272

SIP Peer Voice Mail Features

273

SIP Log Files Diagnostics

274

Diagnostic Features

275

Page 8-2 Mitel

276

Page 8-3

277

Page 8-4 Mitel

278

Audio Diagnostics

280

Audio Direction

281

Data Collection

281

then enter the Audio

282

to record the call

283

Diagnostics Monitor Support

284

Digital Trunk Diagnostics

284

Busy Out Manager

285

Echo Profiles

285

VoIP Echo Canceller

285

Loop Loss Measurement Test

286

Background

287

System Error/Message Printing

288

Database Change Log

291

Header and Footer

292

Field Changes

293

Other Changes

294

• Change Extension:

295

• Copy and Paste:

296

• Other Dialogs:

296

Tools Menu

297

Operations Menu

298

• Backup Database Save:

299

• Database Restore:

299

• Default Database:

300

• Error Information:

300

• Export/Import Devices:

301

• Upload Software License:

302

View Menu

303

Administrative Web Session

304

IP Resources

305

UPS Information

306

Application Page

306

Status Page

306

Channel Status

307

Echo Canceller Settings

308

Session Information Page

309

Log Files Page

309

Diagnostics Monitor

311

ISDN Diagnostics

313

Message Print

314

System Monitor

316

VoIP DSP Manager

317

Allocated VoIP DSPs

319

Dump VoIP DSP

320

IP Resource Statistics

321

UPS Monitoring

322

DMU Main Screen

324

Module Selection Screen

325

Main Screen

327

• 23 for T1/PRI

329

• 24 for T1

329

• 30 for E1/PRI

329

Status – Sync Status

330

Busy Out

331

Version Information

333

Port [1 or 2]

334

Port [1 or 2] – Layer 1

335

• T1 = 24 channels

336

• T1/PR I = 23 channels

336

• E1/PRI = 30 channels

336

• LEVEL-1

343

• LEVEL-2

343

• UNDEFINED

343

Port [1 or 2] – Loopback

344

DSP Audio Diagnostics

347

DSP Audio Diagnostics – Setup

350

Clock Frequency

352

Timers – Timers Selection

353

• T1 • E1/PRI

360

• T1/PRI • UNEQUIPPED

360

Sync Status

362

• T1/PRI

366

• E1/PRI

366

Port – Layer 1

367

Port – Channel Selection

368

Port – T1 Performance

370

Port – Call Statistics

371

Port – ISDN Diagnostics

372

Port – Loopback

376

Endpoints

393

Page 9-2 Mitel

394

Page 9-3

395

IP Endpoints

396

Hard IP Endpoints

397

Hard Multi-Protocol Endpoints

397

Soft SIP Endpoints

397

Administrator Endpoints

398

ITP Mode and SIP Mode

399

SIP Mode

400

Chapter 9: Endpoints

401

IP Endpoint NAT Options

402

IP Single-Line Adaptor

402

IP Endpoints and Features

403

Model 5224

404

Model 5330

405

Model 5340

406

Model 8600

408

Model 8620/8622

409

Model 8660/8662

410

Model 8690

411

Axxess IP PhonePlus

412

IP PhonePlus

413

Wireless IP Endpoints

414

Model 8602 IP SoftPhone

416

Digital Endpoints

417

Associate Display

418

Executive Display

419

Professional Display

420

Standard Display

421

Basic Digital

422

Model 8526

423

Model 8524/8525

423

SIP Mode Endpoints

424

Analog Single Line Endpoints

426

Off Premises Extensions (OPX)

427

Endpoint Physical Features

428

Speakerphones

429

Speakerphone Guidelines

431

Menu Keys

432

Feature Keys

434

Message Lamp

437

Speaker Buttons

437

Hold Buttons

437

∞ or SPCL on

438

Endpoint LED Indications

440

SIP and ITP Mode Endpoints

441

Headsets

442

Volume Controls

442

Phantom Devices

443

Signals and Tones

445

Call Processing Signals

446

Endpoint-Supporting Features

447

Data Port Modules

448

Program Database

450

Default Database and Exit

451

IP Endpoint Web Interface

452

Device Configuration

453

Endpoint Configuration Files

461

Network Settings

462

ITP Mode Settings

465

SIP Mode Settings

465

SIP Dial Plan

466

SIP Audio Settings

467

Software Images

468

Trace Settings

469

Export and Import Devices

470

Model 8690 Programming

473

Upgrading the Model 8690

474

Installing the Model 8690

477

Page I-1

479

Page I-2 Mitel

480

Page I-3

481

Page I-4 Mitel

482

Page I-5

483

Page I-6 Mitel

484

Page I-7

485

Page I-8 Mitel

486

Page I-9

487

Page I-10 Mitel

488

Page I-11

489

Page I-12 Mitel

490

Page I-13

491

Page I-14 Mitel

492

Page I-15

493

Page I-16 Mitel

494

Page I-17

495

Page I-18 Mitel

496

Page I-19

497

Page I-20 Mitel

498

Page I-21

499

Page I-22 Mitel

500

A691/9118A

502

Mitel 8500 Installation Guide (352 pages)

Brand: Mitel | Category: Telephones | Size: 3.10 MB |

■ CONTENTS

■ Fujitsu 9600/SMDI 53

■ Mitel SX-2000 T1 69

■ NEC NEAX 2000 with OAI 117

■ NEC NEAX 2400 with OAI 163

CONTENTS

■ Sphere System 303

■ Avaya D82

Connecting the

VAYA D82

To set up a hunt group

To set up a coverage path

To set up subscribers

Next step

Troubleshooting

■ Centrex/SMDI

Testing the

Centrex

■ Cisco Call Manager

How the integration works

Integration features

CallManager

ISCO CALL MANAGER

Feature > Voice Mail >

Message Waiting

On, then click Insert

Off, then click Insert

TAPI service

Upgrading from

Cisco 2.4

Converting

Integrating

■ Fujitsu 9600/SMDI

Mitel SX-2000

Next step…

■ Mitel SX-2000 T1

MITEL SX-2000 T1

Trunk forms, then select

Digital link forms, then

Digital link assignment

Trunk service assignment

Trunk assignment

Trunk group assignment

Automatic route

Route assignment

ITEL SX-2000 T1

Call rerouting forms

Programming

100

SX-3200 for

100

0 in the Absorb field

101

8 for the ARS

102

Leading Digit

102

Setting up

103

UNIVERGE

103

UM8500 for

103

NTEGRATION GUIDE

104

■ Mitel 3300 ICP with IP

105

Integration

106

To configure DHCP settings

109

To set up the hunt group

110

Configuring

112

UM8500 for the

112

113

■ NEC NEAX 2000 with Direct

115

Digital (D82)

115

for the

118

In this integration

121

■ NEC NEAX 2000 with OAI

127

Requirements

129

To set the OAI configuration

132

NEC NEAX 2000 WITH OAI

133

Setting up the NEAX 2000 IPS

134

Transfer>

136

WITH OAI

137

Installing the

140

Configuring the

141

1, 1.5, 2, or the

143

Installing and

144

OAI service

144

■ NEC NEAX 2400 with Direct

147

UNIVERGE UM8500 server

161

Setting up the

163

For a SPADLIC A trunk board

164

To program the IP-VPS ports

166

WITH SERIAL MCI

167

Transferring

171

■ NEC NEAX 2400 with OAI

173

F-KIND to 2

179

C-TONE to 1

179

To update the INI file

181

OR NEC SV7000 WITH LAN MCI

195

Programming system data

197

■ NEC UNIVERGE SV7000/

201

SV7000MPS with IP Protims

201

■ NEC UNIVERGE SV7000 with

207

NetIP1=172.16.19.191

215

UseInternalParser=yes

215

NEC UNIVERGE SV7000 WITH OAI

221

WITH IP PROTIMS

227

■ NEC UNIVERGE SV8300 using

231

USING OAI

237

■ NEC UNIVERGE SV8500 with

245

Direct Digital

245

WITH LAN MCI

261

To configure Digital ports

266

Programming system data ASYD

273

■ NEC UNIVERGE SV8500 using

277

NEC UNIVERGE SV8500 USING OAI

289

■ Nortel Meridian-1 with D82

291

LD11 screen sample

297

To program a 2008 phone

298

To program SL-1 phones

298

ORTEL MERIDIAN-1 WITH D82

299

MOD EXTEN 201 then

310

■ Sphere System

313

Sphere system

317

PHERE SYSTEM

319

Changing the

325

To modify voice port settings

328

■ Standard SIP Integration

329

STANDARD SIP INTEGRATION

335

100/670, and StrataDK series

337

Shutting down and starting

343

Shutting down

344

Testing the extensions

347

Learning the phone system

349

Learning phone

350

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Mitel 8500 manuals

Mitel 8500 Instruction Manual (502 pages)

Table of contents

Mitel 8500 Installation Guide (352 pages)

Table of contents

More products and manuals for Telephones Mitel

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