Mitel 3100 manuals

Mitel 3100 User's Guide (230 pages)

Brand: Mitel | Category: Answering machines | Size: 5.56 MB |

English

Table of contents

TECHNICIAN’S HANDBOOK

1

Chapter 1 : Introduction

3

Chapter 2 : Installation

3

Chapter 3 : Programming

4

Table of Contents

5

Appendix A : Default database

7

Appendix B : Reference

7

Appendix C : Planning

7

Chapter 1

9

Technician’s Handbook

10

About this handbook

11

Symbols used in this handbook

13

Important safety instructions

14

About the 3100 ICP system

15

A fully expanded system

16

Voice functionality

16

Data functionality

16

Introduction

17

Chapter 2

25

Installation

25

Before you begin

27

Controller components

28

Table 2: System components

29

Installation checklist

30

Installation overview

32

Configuring the PC

34

Windows 2000

35

Windows ME

35

Windows XP

36

Key system, PBX, or other?

38

Login: system (default)

40

Password: mnet (default)

40

Connect the phones and lines

42

Verify the system

43

Installation tips

44

Chapter 3

45

Programming

45

Programming overview

47

About the programming tools

48

Tools are password protected

49

Enable your options

49

Set system date and time

50

Review the numbering plan

50

Program the online services

54

Programming the extensions

55

Setting up the auto attendant

70

Record the system greetings

71

Commit your changes

75

Perform a database backup

75

Programming tips

76

Chapter 4

77

Configuring the IP

77

About IP networking

79

Network capabilities

80

Planning your LAN

81

IP programming sequence

83

Using Static IP addressing

86

Using DHCP Client

86

Through the WAN port

89

Using a remote DHCP server

93

!%cUSd_

100

Assigning a gateway

101

8. Click Save

102

9. Commit your changes

102

Configuring the IP Network

103

Configuring the

103

IP Network

103

SonicWALL SOHO2

110

IP networking tips

114

Chapter 5

115

Routine maintenance

115

Is the system healthy?

117

Is the system secure?

118

Checking the system

119

Launching the tools

121

Obtain your MOSS option code

122

Rebooting the system

124

Powering down the system

125

Powering up the system

126

Upgrading the system

127

Adding an expansion unit

128

Performing a software upgrade

129

!']Y^

130

Applying a software patch

131

Replacing a flash card

131

& ]Y^

134

Performing backups

136

Saving call (SMDR) logs

138

Using a remote access session

139

Reset the phone

143

Creating a user guide

144

Using a database template

145

Maintenance tips

146

Chapter 6

147

Troubleshooting and

147

Checking the system LEDs

149

Checking the logs

150

Viewing diagnostics

151

Checking the bootup script

152

Line troubleshooting

153

IP phone troubleshooting

154

Analog phone troubleshooting

155

System troubleshooting

156

Network troubleshooting

157

Troubleshooting and Repair

159

Troubleshooting

159

" ]Y^

163

Restoring voice mail data

165

Replacing faulty components

166

Replacing a faulty hard disk

168

Field replaceable units

170

Troubleshooting tips

171

Appendix A

173

Default Database

173

Numbering plan

176

Numbering assignment

176

Analog set configuration

177

Table 13: Timer defaults

178

Database

179

Feature access codes

180

Appendix B

183

Reference

183

Call logging (SMDR) details

185

Table 16: Event Codes

186

Ring Map handling

187

Controller card connectors

197

Port pinouts

198

Line protocols

202

Cable pinouts

203

Appendix C

205

Planning

205

System parameters

208

Voice parameters

209

Table 30: Extensions

210

Table 33: Ring Maps

212

Table 36: Hunt maps

214

Toll restriction

216

Voice mail

217

IP networking

218

Numerics

219

Mitel 3100 User Manual (22 pages)

Brand: Mitel | Category: Answering machines | Size: 0.43 MB |

English

Table of contents

VOICE MAIL USER GUIDE

1

All rights reserved

2

Quick Reference Sheet

3

Introduction

7

Where to Get Help

8

Preparations

8

Calling for Messages

9

Calling from Outside

10

Using the Voice Mail System

11

Playing Your Messages

12

Making and Sending Messages

12

User Options

13

Quick Messaging

14

Name Dialing

15

Message Notification

16

Distribution Lists

17

Mailbox Greetings

18

About Bilingual Greetings

19

Helpful Hints

21

Type Ahead

22

Message Length and Conditions

22

Visual Voice Mail

22

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