Mitel 5606 Specifications download pdf (Page 37)

MCD Software Overview

Tenanting

Tenanting enables systems to be partitioned among a number of tenants and then be configured

to appear as separate systems to each tenant. Up to 64 small businesses or departments of a

larger business can share system features and capabilities.

You can allocate consoles, CO trunks, and dial-in trunks individually to tenants or share them

between tenants. You can switch to night service centrally, or on a tenant-to-tenant basis. You

can block calls through the system so tenants can only call each other on CO trunks.

Some system features are enabled for each tenant individually while other features are shared

by all tenants. You can define groups, such as Attendant Groups, Trunk Groups, and Multiline

Appearances with devices belonging to different tenants.

The following conditions apply to Tenanting:

• You can have up to 64 tenants, including the landlord (tenant 1).

• Each tenant can have its own Music on Hold source.

• The following devices and resources can be members of a tenant:

- IP phones and consoles

- DNI phones and consoles

- wireless phones

- analog trunks

- digital trunks

• Unless otherwise programmed, all phones, consoles and trunks are in the landlord group.

• IP trunks are not tenantable resources.

• Tenanting is not supported with the following features:

- Hot Desking

- Resiliency

• Tenanting is a local system feature only and is not supported in networked or clustered

configurations.

Emergency Services Support

With Emergency Services support, when an emergency number is dialed (for example 911 or

112), a Caller’s Emergency Services ID (CESID) is sent from the MCD system to the Public

Safety Answering Point (PSAP). Note PSAP is relevant only in North America. The CESID is

used as a key for the PSAP to determine the precise location of the caller. For this reason, it

is critical that the CESID database within MCD be kept up to date.

CESID is supported on analog sets, Mitel’s digital and IP sets, mobile devices, and generic SIP

devices.

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Mitel 5606 Specifications Page 37