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General Information Guide
52
MAS can be deployed as software on an industry standard server, as software pre-installed on
a compact PC server, or as a virtual appliance.
MAS Support
MAS is supported as a virtual appliance within the VMware® vSphere™ environment for MCD.
Virtual Mitel Applications Suite (Virtual MAS) leverages VMware VSphere 4.0 or 4.1 to enable
businesses to consolidate Mitel’s leading unified communications applications in the data
center.
Audio and Web Conferencing
Audio and Web Conferencing (AWC) provides a feature-rich, cost effective IP-based
collaboration solution for conducting highly interactive online meetings, brainstorming and
training sessions, and presentations. Its audio conferencing and web presentations capabilities
facilitate better collaboration among internal and external employees and business partners.
Audio and Web Conferencing key benefits are
• Better Communications: Benefit from high quality audio and video that enables people
to interact easily and effectively, no matter where they are located.
• Faster Business Decisions: Arrange meetings instantly to bring the right people together
at the right time.
• Easy Scheduling: Send e-mail invitations with access codes, dial-in numbers, Web links
and all the details participants need for effective meetings from a Web-based interface.
• Lower Costs: Reduce costly and inefficient travel, while avoiding the high costs of out-
sourced conferencing services.
• Easy Management: This is deployed as part of the Mitel Applications Suite.
Audio and Web Conferencing provides
• Audio Conferencing features:
- Conference Session Recording
- Integrated Reporting Capabilities
-Port Reservation
- Outlook Integration
- Browser-based User Interface
- Conference Scheduling
- Conference Management
- Record and Playback
- Controlling a Call in Progress
- Ad-hoc Conference Calling
- Spoken Name/Roll Call
- International Callback
• Web Conferencing Features:
- COMMUNICATIONS DIRECTOR 1
- About this Document 7
- Overview 9
- Devices that Support Users 12
- Extensive System Feature Set 12
- Migration Made Easy 13
- MCD Software Overview 15
- Individual User Licences 16
- Compression 17
- IP Networking 18
- SIP Trunking 19
- Bandwidth Management 20
- Resiliency 21
- Advantages Over Redundancy 22
- Rapid Spanning Tree Protocol 23
- Hot Desking 23
- External Hot Desking 24
- Embedded Unified Messaging 25
- Embedded Voice Mail 26
- Embedded System Management 26
- Desktop Tool 27
- Administration Tools 27
- System Administration Tool 28
- Alarms Management 31
- Remote Alarms Notification 31
- Controlled System Access 31
- Hospitality 32
- Property Management System 34
- Clustered Hospitality 34
- Redundant CPU Platform 36
- Tenanting 37
- Emergency Services Support 37
- Enterprise Licencing 39
- Shared Enterprise Systems 40
- MCD System Functionality 41
- CX II and CXi II Controllers 42
- AX Controller 45
- MXe III Controller 47
- Processors (E2T/RTC) 49
- Analog Support 50
- R2 Network Services Unit 52
- Dual T1/E1 Module 52
- Bay Support 53
- Bay Peripheral Cards 54
- MCD Network Support 55
- Applications 57
- MAS Support 58
- Mitel Unified Communicator 60
- Mitel Live Content Suite 63
- Mitel Applications Builder 63
- Mitel Live Business Gateway 64
- Microsoft Lync 65
- Mobility Solutions 66
- Unified Communicator Mobile 67
- Wireless Support 68
- Automatic Call Distribution 73
- Commander Contact Centre 75
- General Business Solutions 77
- Third-Party Developer Support 78
- Secure Recording Connector 79
- MCD Software Installer 82
- Line Measure Tool 82
- Display Phones 89
- Desktop Application Phones 90
- 5360 IP Phone5340 IP Phone 92
- 5320 IP Phone 5330 IP Phone 92
- Mitel 5505 Guest IP Phone 94
- Mitel 5560 IPT 95
- Wireless IP Phones 96
- IP Phone Accessories 98
- Mitel 5310 IP Conference Unit 99
- Mitel Bluetooth Module 101
- Mitel Gigabit Ethernet Stand 102
- Mitel IP DECT Stand 102
- Mitel IP Paging Unit 102
- Mitel 5550 IP Console 103
- Mitel 5540 IP Console 104
- Figure 41: 5540 IP Console 105
- Desktop Devices 105
- Dutch and Portuguese 105
- General Information Guide 106
- Features 107
- Auto Attendant Features 135
- Voice Mail Features 136
- MSDN/DPNSS 142
- Security Features 143
- Phone and User Authentication 144
- Worm and Virus Protection 144
- Prevention of Toll Abuse 144
- Secure Management Interfaces 144
- Secure Applications 145
- SIP Security 145
- North America 147
- Asia Pacific 148
- EMEA Region 150
- Latin America 153
- NUMERICS 155
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