Mitel Symbol User's Guide download pdf (Page 22)

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To cancel the after work timer from an idle phone:

1. Press FCT.

2. Use the scroll keys (*<, >#) or the Vol buttons to select CnclWrkTimer.

3. Press SND.

Your phone is now ready to receive another ACD call.

NOTE: If you make a call or answer a non-ACD call, the timer is automatically cancelled.

Be prepared to answer another ACD call when the current one ends.

Call an ACD Agent

To call another ACD agent:

1. Dial the agent's ID number.

2. Press SND.

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Mitel Symbol User's Guide Page 22