Mitel 5760 VC Specifications download pdf (Page 114)

3300 ICP General Information Guide

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Since the full suite of MSDN features is available over IP networking, EA is able to implement a four-

digit dialing plan that allows simple and efficient cross-country calling. In addition, the company is

able to take advantage of other MSDN features like calling line ID, callback, and call pickup.

Since the 3300 ICP supports all of Mitel Networks’ legacy features, ARS is used to route network

calls over the PSTN as a backup in the event of congestion on the corporate WAN.

OPS Manager is installed in EA’s New York headquarters to manage the network. OPS Manager

helps reduce operating costs by simplifying day-to-day system administration and network

maintenance tasks such as moves/adds/changes, directory management, alarms management,

database backups, remote maintenance, and more. With OPS Manager, EA management has

centralized control over all elements of the company’s communications system, anytime, anywhere.

Mitel Networks 6500 Unified Messaging lets users selectively navigate their unified inbox using

natural voice commands. Sales staff calling in to the unified messaging system can reply to, forward,

and return calls and messages from any location. This flexibility allows EA sales staff to immediately

reply to an urgent message from a valued client instead of having to answer all messages in the order

that they are recorded. The ability to prioritize calls with 6500 Unified Messaging results in superior

customer service and client satisfaction.

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Mitel 5760 VC Specifications Page 114