Mitel 5760 VC Specifications download pdf (Page 39)

3300 ICP General Information Guide

Voice Mail & Integrated Messaging

• Voice and fax messages can be delivered directly to an e-mail package such as Microsoft

Exchange/Outlook™, Novell GroupWise™, Lotus Notes™, or any other SMTP and

IMAP/POP3 compliant email applications being used. 6510 Unified Messaging allows

integration of voice and fax messages into any mail server so you can retrieve an entire suite

of message types using a single application.

• An unlimited number of Voice mail/Integrated Messaging users may use the system. These

users can obtain a unified view of their email, voice mail and fax messages using their

desktop email application, or their telephone by using a Text-To-Speech (TTS) option.

• The 6510 TUI enables Integrated Messaging users to configure and control their messaging

options using a telephone user interface (TUI). Options that can be accessed through the TUI

include checking and responding to messages, programming up to 99 greetings/greeting

schedules, configuring notification schedules and call transfer options, and managing

distribution lists.

Unified Messaging

• Up to 10000 unified messaging users can utilize the 6510 for complete synchronization of all

their message types, complete desktop call control, and mailbox management.

• In a unified messaging configuration, a message synchronization server (MSS) or IMAP4

Gateway is setup to ensure complete synchronization of all messages among the existing

message servers and the 6510. MSS uses the transport protocol MSMQ (Microsoft Message

Queue), a new Microsoft technology developed to guarantee message delivery. When using

MSMQ to keep MSS clients informed of changes, you ensure that all clients (servers)

remains synchronized. MSMQ is a reliable transport infrastructure, providing the foundation

for a reliable solution.

• Using Mitel Networks’ Web Client, 6510 UM users have full mailbox control from their

desktop or mobile PC through an easy-to-use, graphical user interface (GUI) that is

accessible with any standard web browser. Users can change mailbox status, record or

change greetings, set up notification schedules and distribution lists, listen to messages,

create folders and move messages from one folder to another, all without ever picking up a

phone. Desktop call control even integrates with many popular PIM applications such as Act!,

Maximzer, Outlook and Goldmine, allowing UM users to identify callers at a glance and

control how the call is handled.

System Administration 6510 Unified Messaging’s Administrator Console is an plug-in for Microsoft

Management Console (MMC). Using this application, System Administrators can access

administrative tools and functionality from any LAN-based or Internet-based computer. The

Administrator Console allows up to 10 System Administrators to manage the voice mail system from

any location, controlling every aspect from changing a mailbox feature to adding a PBX. Mailbox

configuration features under administrator control include:

- Feature Groups (Class of Service)

- Flexible Schedules

- Intelligent Dial Plan

- Wakeup Call

- Mailbox Templates

- Copy & Paste Functionality

- Customized Mailbox Layout

- Additional Mailbox Options

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Mitel 5760 VC Specifications Page 39

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