Mitel SUPERSET 4025 User Manual download pdf (Page 23)

About Agent Status Keys

AGENT STATUS keys allow you to monitor the current status of individual

agents. You will only have agent status keys programmed on your telephone if

you supervise one agent group. If you supervise more than one agent group, you

access agent status information from a QUEUE STATUS key using the AGENT

softkey (see "Scrolling through Reports" in the previous section).

Agent Status at a Glance

The indicator beside an AGENT STATUS key shows the current status of the

agent. Refer to Table 5 in the Reports and Indicators section for information on

how to interpret the agent status indicator flash rates.

1 2 ... 18 19 20 21 22 23 24 25 26 27 28 ... 45 46

No comments

Mitel SUPERSET 4025 User Manual Page 23