Mitel SUPERSET 4025 User Manual download pdf (Page 26)

About the Shift Key

If you’re responsible for more agents than there are AGENT STATUS keys on

your telephone, you can use the SHIFT key to access the other agents. The

SHIFT key allows you to access more than one agent from a single AGENT

STATUS key.

The status indicator beside the SHIFT key turns on when the shift function is

activated.

An example:

If you’re supervising nine agents, but only have four AGENT STATUS keys

programmed on your telephone, you can press the SHIFT key to access the

other five groups.

1. Press the SHIFT key once.

Keys 1, 2, 3 and 4 now represent agents 5, 6, 7 and 8.

2. Press the SHIFT key again.

Key 1 now represents agent 9. Keys 2, 3, and 4 are meaningless.

3. Press the SHIFT key once more.

Keys 1, 2, 3 and 4 once again represent agents 1, 2, 3 and 4.

Table 2 further illustrates this example:

Table 2: SHIFT Key Operation for Agent Status

Key Number

With No Shift After 1st Shift After 2nd Shift After 3rdShift

1 Agent 1 Agent 5 Agent 9 Agent 1

2 Agent 2 Agent 6 none Agent 2

3 Agent 3 Agent 7 none Agent 3

4 Agent 4 Agent 8 none Agent 4

1 2 ... 21 22 23 24 25 26 27 28 29 30 31 ... 45 46

No comments

Mitel SUPERSET 4025 User Manual Page 26