Mitel 5760 VC Specifications download pdf (Page 25)

3300 ICP General Information Guide

Voice Mail

The 3300 ICP includes an integrated fully featured voice mail system designed to improve

communication among your company, clients, customers, and employees. Up to 30 ports are

available for voice mail calls with support for a maximum of 750 mailboxes and 450 hours of storage

time. The voice mail system supports English, European French, Canadian French, European

Spanish, Latin American Spanish, Dutch, German, Italian, Brazilian Portuguese and European

Portuguese.

Features provided by the voice mail system include:

• An automated attendant that plays different greetings during open and closed business hours,

provides a company directory that uses extension numbers or names as the dialing method, and

allows single-digit option selection

• Multi-level auto attendant allows a hierarchical menu to be programmed on the auto attendant

providing callers with better self-service access to the person or department they are calling.

• User mailboxes that are password-protected

• A tutorial that assists new subscribers with mailbox setup

• Simple message retrieval

• Easy-to-use menus that allow subscribers to send urgent, private, or certified messages

• Notification of waiting messages whether subscribers are in or out of the office.

For a complete listing of features provided by the 3300 ICP voice mail refer to the Auto Attendant

Features list and the Voice Mail Features list.

Capacities

Voice mail ports: Up to 20 (programmable) with base offering

30 (optional) see details in the "Hardware User

Guide."

Mailboxes: 750

Disk space for voice mail files 14GB

Hours of voice storage: 450

Concurrent voice mail or auto

attendant sessions

Message storage per mailbox 100 maximum (programmable)

Message retention From one day to indefinitely for saved messages;

indefinitely for unread messages. (Programmable on

a per mailbox basis).

Prompt languages: English, European French, Canadian French,

European Spanish, Latin American Spanish, Dutch,

German, Italian, Brazilian Portuguese and European

Portuguese

External voice mail systems are supported through both digital trunk and ONS interfaces.

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Mitel 5760 VC Specifications Page 25