Mitel 5606 User's Guide download pdf (Page 17)

Call Handling

Your system may be programmed to access "in call" features in one of two ways:

• using the handset buttons (device-based)

• using feature access codes programmed in the 3300 ICP (system-based)

Depending upon this programming, features may be accessed in different ways. Where

necessary, instructions are provided for both device-based and system-based deployments.

Hold

1. During a call, press the R soft key to put the call on hold. After 30 seconds, “Hung Up” is

displayed and a busy tone sounds.

2. Press the R soft key again to retrieve the call.

Transfer

System-based

1. During a call, press the R soft key to put the call on hold.

2. Dial the number to which you want to transfer the call.

3. Press the OFF button to transfer the call. (Note: Supervised transfer is not supported).

Device-based

1. During a call, press the R soft key to put the call on hold.

2. Dial the number to which you want to transfer the call.

3. Do one of the following:

• to make a blind transfer, press OFF to hang up and connect the other two parties

• to make a supervised transfer, wait for an answer, announce the transfer, and then

press OFF to hang up and connect the other two parties.

• to terminate the transfer and return to the held call, press the R key and then press 1.

Conference

System-based

To conference with another party during an active call:

1. Put the active call on hold. (Press the R key.)

2. Dial the number of the third party with whom you want to conference.

3. Press the R key to put the third party on hold.

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Mitel 5606 User's Guide Page 17