Mitel 5760 VC Specifications download pdf (Page 30)

3300 ICP General Information Guide

• Last Call Repeat The optional Last Call Repeat Facility enables up to 8 users quick access to

their last calls from their own telephone. This enables a user to monitor recorded conversations

from any telephone throughout the world, 24 hours a day, without relying on any administrative

personnel.

• Threat Call Recording This software package in combination with the MARATHON recording

system allows selective recording of important calls and threat calls. The software is installed on

each corresponding PC workstation that can be associated with a specific telephone. The calls

are selected by a mouse click and automatically transferred to a call collection box. From there

critical calls can be accessed and played back.

Optional Management for the Marathon TDI

• Search & Query via Low-Bandwidth (WWW) connections

• Features (Webplayer 2.1)

• Truly Browser Based – No Applet‘s need to beloaded

• Quick Access – fast query & replay

• Access Control via Login,

• Quick Search (by time, channel, call comment, CLI, Agent ID)

• Detailed Search (by all DB-fields)

• Last Call(s) Repeat – quick playback of the most recent calls

• Save recording as Wav

• Add and save Call Comment

• Multi Language- Time-Format Support (English UK, USA, German)

• Quality Assurance (browser-based application overlays recording platform) – See the 6170

Quality Monitoring Solution for additional product details.

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Mitel 5760 VC Specifications Page 30