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3300 ICP General Information Guide
63
Mitel Networks 5550 IP Console
The Mitel Networks 5550 IP Console is an advanced PC-based console and administration
application. It has a highly intuitive Graphical User Interface (GUI) including screen based call status
and call handling prompts. A telephony keypad and dual handset/headset jack provide fast, efficient
attendant call handling on the Mitel Networks 3300 ICP.
This 5550 IP Console is ideal for both departmental and enterprise attendants requiring fast and easy
access to call-processing functionality, and the ability to use other applications in the off-peak call
volume hours.
Some of the console features include
• Specialized telephony keypad for dialing, call processing, and access to 3300 ICP features and
applications
• Highly intuitive Graphical User Interface (GUI)
• One-button access to programmable key functions
• On-screen scratch pad window for note taking and messaging, and storage of speed dial
numbers
• On-screen bulletin board for sharing information with other 5550 IP Console attendants on the
system
• Retrieve key to retrieve calls forwarded to the wrong extension
• Single key to transfer calls to voice mail
• Language Support for English, French, Spanish, German, Dutch, Italian, and Portuguese
• Console telephony hardware is available in two colours: light grey and dark grey.
The 5550 IP Console solution consists of the telephony hardware and the console application
software that will enable it to run on a customer-supplied PC. This PC should have as a minimum:
450MHz or faster Pentium-compatible processor, Microsoft Windows 2000 Professional, Microsoft
Windows 98 or Microsoft Windows Millennium, 128MB of available RAM, 4GB hard drive, 17-inch
SVGA monitor, CD-ROM drive, AT 101 enhanced keyboard, mouse, and a VLAN-aware Network
Interface Card (NIC).
The package includes the following items:
• Telephony Keypad
• 24VDC power adapter
• Mitel Networks 5000 series handset and cord
• Handset Cradle
• Ethernet cable 10/100BaseT
• CD-ROM containing the console application software
• Designation labels for the programmable keys
• Quick Start Guide
• Installation Guide.
- GENERAL INFORMATION GUIDE 1
- Table of Contents 3
- Overview 9
- System Architecture 10
- Physical System Features 11
- Controller 11
- Network Services Units 13
- Analog Services Units 15
- Migration 16
- Mitel Networks SX-2000 LIGHT 17
- Maintenance 19
- Security 20
- Specifications 21
- Dimensions and Weights 22
- Tone Plans 23
- Applications 24
- Voice Mail 25
- Management Applications 26
- Mitel Networks 6500 Attendant 36
- Desktop Applications 42
- Manual Maker 43
- Peripherals 44
- Mitel Networks 5001 IP Phone 46
- Mitel Networks 5005 IP Phone 47
- Mitel Networks 5010 IP Phone 48
- Mitel Networks 5020 IP Phone 49
- Mitel Networks 5201 IP Phone 52
- Mitel Networks 5205 IP Phone 53
- Mitel Networks 5215 IP Phone 54
- Mitel Networks 5220 IP Phone 55
- 5230 IP Appliance with PDA 57
- 5230 IP Appliance without PDA 57
- SUPERSET 4001 63
- SUPERSET 4015 65
- SUPERSET 4025 66
- SUPERSET 4150 67
- Symbol MiNET Wireless Phone 68
- Consoles 70
- Accessories 73
- IP Networking 84
- Compression 84
- ISDN Support 85
- ISDN Connectivity 85
- ISDN Primary Rate Interface 85
- Traffic and Performance 87
- Trunking 87
- (typical) 88
- Features 90
- Auto Attendant Features 101
- Voice Mail Features 102
- Asia Pacific 105
- EMEA Region 107
- Latin America Region 109
- Solutions 111
- Multiple Site 113
- Installed Base Migration 115
- Disclaimer 117
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