Mitel 5320e Specifications download pdf (Page 66)

Mitel IP Phone Reference Guide

60 Using Phone Features

Park and Retrieve

Using Park and Retrieve, you can put a call on hold at a park location so that it can

be retrieved from any other phone at your business. To use this feature, a memory

key must be programmed as a Park/Retrieve key. See Programmable Memory Key

Features.

To put a call on hold at a park location, follow this step:

1. While on an active call, select a memory key programmed with the Park/Retrieve

feature.

The system places the call on hold at a park location.

The park location is displayed on your LCD

You are no longer connected with the caller and your phone returns to the idle state.

To retrieve a parked call, follow these steps:

1. From an idle phone, lift the handset.

This will select the next available Line Appearance.

2. Select a memory key programmed with the Park/Retrieve feature.

The LCD prompts you for the "Park Location:".

3. Enter the required park location using the phone keypad.

The system connects you with the caller who was on hold at the park location. The

Information Area Display shows the caller’s name (if known) or number.

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To cancel the retrieval of the parked call, press QUIT or Cancel (5212/5312)

or replace the handset (5304).

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If you enter a park location where there is no caller on hold, the LCD briefly

shows "No Parked Call".

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There are nine park locations available (1 through 9). If all park locations are

in use when you try to park a call, the LCD briefly shows "Park Locations Full"

and the call will be placed on hold.

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If the call is left parked for 30 seconds, the phone of the person who parked

the call will beep and the LCD briefly shows "Call parked at: " with the park

location number to remind you that a call that you parked has not been

retrieved.

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Mitel 5320e Specifications Page 66