Mitel SUPERSET 4025 User Manual download pdf (Page 18)

To scroll through agent status reports:

1. Press a QUEUE STATUS key.

2. Press AGENT.

The status of the first agent in the group is displayed. The AGENT softkey

will only be available if you supervise more than one agent group.

3. Press a key on the dial pad.

The report associated with that key is displayed.

4. Press the Ï or Ð key to display different reports for the same agent

-or-

Press FWD or BACK to display the same report for other agents in

the group.

5. Press NAME at anytime to display the identification number and name

of the agent associated with the report data.

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Mitel SUPERSET 4025 User Manual Page 18