Mitel 3100 User's Guide Page 163

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  • TROUBLESHOOTING
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Troubleshooting and Repair
155
Troubleshooting
and Repair
11. Through the system tool, check the corruption has
been corrected.
Restoring the system with previous software
This procedure overwrites the current version of the
database and software with a previous software version
and database. If you have not performed an upgrade of
the system since the initial installation, this procedure will
simply reboot the system. Before proceeding, ensure
that you have recent database backups available.
If you perform a software upgrade, and you experience
problems with the upgraded software, you can use this
procedure to restore the previous version.
1. Locate the CONFIG switch and RESET switch on the
front panel of the controller (see Figure 14).
2. Straighten out two paper clips.
3. While the Power LED is on solid green, press and
release the CONFIG switch once. The Power LED
begins flashing and then turns solid red.
4. After the Power LED is solid red, press and hold down
the CONFIG switch. Then, press and release the
RESET switch. The Power LED begins flashing red.
5. Release the CONFIG switch. (Do not press the
CONFIG switch again).
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6. If you have purchased options since the initial install,
you must re-enable your options. See Enabling your
licensed options (p. 114).
7. Restore your latest database and software backup.
See Restoring the database/software and database
(p. 154).
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3100 Hand.bk Page 155 Monday, August 19, 2002 8:49 PM
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