Troubleshooting and Repair
163
Troubleshooting
and Repair
Troubleshooting tips
• Always check the physical components, such as the
cables, NIC cards, wall jacks, hubs and switches
before you begin troubleshooting the network settings
(IP addresses, router configuration, gateway settings
and so forth).
• Ensure that you have a physical connection between
the IP phone and/or computer and the layer-2 switch
port on the system before you begin troubleshooting
the network settings. If there is a physical connection
between the port and the network device, the LED for
the layer-2 switch port will be solid green.
3100 Hand.bk Page 163 Monday, August 19, 2002 8:49 PM
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