Mitel 1000 guide Owner's Manual download pdf (Page 31)

WARNING

It is possible that an extension may misuse the External Forward

facility.

The default setting is that no extension is allowed to set the

facility.

Note

Once set the Idle Menu will show the option ‘Cancel Forward’. To

cancel the forwarding, select ‘Cancel Forward’.

Broken tone will be heard at your extension until all call

forwarding is cancelled.

You cannot Forward to an extension that has the ‘Do Not Disturb’

feature set.

Forwarding an external call to an external number ties up two

lines. If your system only has 2 lines, incoming calls will get a

busy signal until the forwarded call has cleared.

To forward your calls to you while you are at another extension

The ‘Follow Me’ feature allows you to set a call Forward to another

extension after you have left your extension.

1. From the Desk Phone answering the calls, press the Scroll

Down Key () until ‘ Extension Forward’ is displayed.

2. Select ‘Follow me’. You will be prompted to enter your

extension number and your Extension Lock Password.

(Default Password is 123). Once these details are entered

the forwarding is activated.

Note

Once set the Idle Menu on your own extension will show the

option ‘Cancel Forward’. To cancel the ‘Follow Me’ forwarding,

select ‘Cancel Forward’.

Note

‘Follow Me’ will not forward a call from an extension, if the call has

been previously forwarded by ‘Follow Me’ to that extension.

To Forward calls when your extension is busy

The ‘Forward When Busy’ feature allows you to forward all your

calls to ring at another extension if your extension is busy

(engaged). Alternatively, you can forward all external calls to an

external number if your extension is busy. In this case, internal calls

will not be forwarded but will be given the busy tone.

1. From the Idle Menu, press the Scroll Down Key () until

‘Extension Forward’ is displayed.

2. Select ‘Forward when busy’.

a) Enter an internal number if you want to forward all your

calls to another extension.

b) Enter 9 followed by an external number if you want to

Forward calls to an external number. A programming

option is available to allow both internal and external

calls (or external calls only) to be Forwarded externally.

3. Select ‘Confirm’ to accept the number.

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Mitel 1000 guide Owner's Manual Page 31

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